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Even after the termination of our contract, the General Data Protection Regulation (BDAR) gives us the right, while other legislation obliges us to keep information about the contract and its performance. Therefore, we will store your personal data from 3 months to 10 years after the termination of the contract.
The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
During the process of drivers license approval, sometimes the system will ask you to join a video call. The link to this video call will be sent via SMS message. After receiving this link, please click on it and join the video call in 30 minutes. If not connected to the video call in time, drivers license will not be approved.
Yes! You can travel with CityBee cars to other EU countries (where CityBee cars are insured). Just first of all you need to contact our team and get our permission :).
You can contact Lithuania team via info@citybee.lt
You can contact Latvia team via info@citybee.lv
You can contact Estonia team via info@citybee.ee
You can travel to Lithuania, Latvia and Estonia with CityBee cars without our permission! For leaving car in other country You will be charged 59 euros.
If the car is parked in a private paid parking lot (with the exceptions mentioned above), the driver pays the parking fee independently.
The areas highlighted on the map of the CityBee application are parking areas where cars can be picked up and must be parked at the end of the trip (only, of course, without violating traffic rules: without parking the car in places marked “Reserved” or “No parking”. Also, please do not leave CityBee cars in underground, multi-store parking lots, private driveways or on the lawn.
Green zone
You can always leave your Bee here if you follow the traffic rules, do not park in disabled and reserved areas. Important – green areas for cars, cargo and electric cars are different.
Yellow zone
Leaving your Bee here incurs a fee to be added to the trip. Please note that the fee differs for each area. Click on the desired area to see the fee amount.
Red zone
It is not permitted to leave your Bee here. Ending the trip in the prohibited areas might result in a fine. Areas not separated by color are also not CityBee areas and Bees cannot be left in them. Bees must return to the beehive.
With CityBee cars you can also travel between cities and towns (including vans but in some cases van drivers have to buy their own vignettes and pay for the roads themselves*).
Parking in the city parking lots in Lithuania (Vilnius, Kaunas, Gargzdai, Klaipeda, Palanga, Kretinga, Neringa, Alytus) is free of charge. Parking in Palanga is free only in CityBee zones (indicated in the mobile application).
Parking in the city parking lots in Latvia (Riga and Jūrmala (Jurmala)) is free of charge.
Parking in the city parking lots in Estonia (Tallinn) is free of charge in the city’s parking spaces (except Old Town) and in selected private car parks (https://help.citybee.tech/et/articles/5598752-millistes-tasulistes-citybee-tsoonides-saan -parkida) as well as in other cities marked on the CityBee map.
If the car is parked in a private paid parking lot (with the exceptions mentioned above), the driver pays the parking fee independently.
You can travel between Baltic countries: Lithuania, Latvia and Estonia, but for leaving car in other country you will be charged 59 euros.
* You can find all toll roads in Lithuania here. and purchase the vignette here.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy a vignette if the vehicle weighs more than 3500kg.
You can purchase the vignette here.
An invoice is issued automatically for the entire period of use and is included in the reservation completion month.
Please note that this service is provided in Lithuania only.
Install CityBee software and register.
You can add a Visa, Mastercard or American Express debit or credit card to your profile.
That’s it – you can already use bicycles!
How do I purchase a subscription? In the mobile app, click on “More” -> “Purchase a Bicycle Subscription” and select the subscription that works best for you.
Absolutely yes!
1. Update CityBee app. Open the app and press section “Credit cards”. Add your personal or Bussines credit card and indicate company details. There you will receive an invoice for the trip.
2. If you do not provide any company details, the invoice will be issued in the usual way ( with your personal name ).
3.Before the trip select the card from which payment after the trip will be made. If you select a card with the specified details the invoice will be issued according to the written information.
4. The invoice of the previous month shall be sent on the first days of the following month.
Sorry, we can’t find any cars you’re looking for.