Price Calculator
Citroen Jumper
The price of this journey would be
0€
Trip start fee of 0.49€ is included in the price calculation.
You can use CityBee cars without 2 years of driving experience!
However, in Lithuania and Estonia, you must bring a personal “Maple Leaf” magnetic sticker, which you must stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of your trip.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Citadele bank: No additional activation of the secure internet shopping is required.
From now on, before starting the trip, we will ask you to check the car and inform us only if there are any obvious defects that make the car unsuitable for its intended purpose (5.3.19, 5.15).
1. Make a short inspection of the car;
2. Check whether there is any damage that could make the car unsafe or unsuitable for driving (for example flat tires, moderate or severe body damage, etc.) if there is any – please report it using the CityBee app;
3. If the damage is minor (e.g. small scratches or dents) – You do not have to report it and you can safely start the trip!
If the damage impacts your ability to drive safely or you’re uncertain, please reach out to us via email, in-app chat, or phone. Please include a photo to help us assess the situation more accurately.
If the car is dirty – you can select the “report” function in the reservation and the technical team will clean the car at the first opportunity.
You can contact us here:
LT- info@citybee.lt
LV- info@citybee.lv
EE- info@citybee.ee
If you refuel at a station other than Circle K, we’ll refund the cost of the fuel. To request a refund, make sure to save the receipt and follow the process described here.
Please note that we cannot process receipts older than 3 months.
With CityBee, you can easily request a refund right in the app – no need to send emails or fill out forms.
How it works
Open the app, go to the menu, find Trip history, choose your trip, and tap Refund.
Select what the refund is for – fuel, AdBlue, parking, or your trip experience.
Add the required information.
For fuel, AdBlue, or parking – upload a photo of the receipt.
For trip experience – write a short explanation.
Check that everything is filled in and submit your request. Once it’s sent, you’ll see a confirmation message and the request will appear in the Help section. You can also follow the progress of your request in the Help section. Any updates or replies from our Support team will be shown there.
Make sure you’re using the latest version of the app to access this feature. If you have any questions, reach out via CityBee app or via email at info@citybee.lv
Please note that refunds can only be made to a bank account in the name of the CityBee profile owner who made the reservation.
If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.
Night reservation lets you reserve a car overnight, so it will be waiting for you in the morning. It’s a convenient option if you need a car early the next day or simply want to make sure your preferred car is available.
The package is available for purchase every evening between 9:00 PM and 6:00 AM.
You can find the Night package under “Special offers” in the “Packages” section of the app during the available purchasing window (9:00 PM–6:00 AM).
Night package has a fixed end time of 7:00 AM, regardless of when you purchase the package.
This means the reservation duration depends on your purchase time:
Purchase at 9:00 PM – your car will be reserved for 10 hours.
Purchase at midnight – your car will be reserved for 7 hours.
Purchase at 5:00 AM – your car will be reserved for 2 hours.
Please note: The package does not provide a fixed 9-hour reservation. You will receive the remaining reservation time until 7:00 AM.
The package has two fixed prices, depending on the evening when your reservation starts:
Weekdays (Sunday–Thursday): €4.99
Weekends (Friday–Saturday): €9.99
The price remains the same throughout the purchasing window, regardless of when you buy the package.❗️
The applicable price is based on the evening when your night reservation starts, not the morning when it ends. The price applicable to your reservation will be shown in the app when purchasing the package.
The app displays “From” because there are two different prices for the Night Reservation package: €4.99 on weekdays and €9.99 on weekends.
You can generally purchase a Night package while you have an active trip or package. However, purchases may be restricted depending on the validity of your current package and the Night package’s availability window.
You can also set a reminder in the app so you don’t miss the opportunity to purchase the package. Simply open the Night package details while it is not yet available for purchase and tap “Set reminder”. You’ll receive a push notification as soon as the package becomes available.
Once the Night package ends at 7:00 AM, regular flexible rates automatically apply if you have not purchased another prepaid package. You can also purchase another prepaid package while your Night Reservation is active. In this case, the new package will automatically start at 7:00 AM, as soon as the Night package ends, and its duration will be counted from that time.
Any unused package balance is non-refundable and non-transferable.
Car screenwash can not be purchased with a „Circle-K“ card.
The price of this journey would be
0€
Trip start fee of 0.49€ is included in the price calculation.
