According to the current regulations of the company, both natural persons and companies pay for services with the linked payment card or by topping up the CityBee virtual wallet. For special conditions, please contact us by e-mail:
In Lithuania: b2b@citybee.lt
In Latvia: info@citybee.lv
In Estonia: info@citybee.ee
VW Crafter, VW e- Crafter and MAN TGE
Cargo area measurements:
Length – 3201 mm.;
Height – 1961 mm.;
Width – 1832 mm.;
Width between wheelhouse – 1380 mm..
VW Crafter load capacity is up to 1411kg.
VW e- Crafter load capacity is up to 950kg.
Renault Master
Cargo area measurements:
Height – 1894 mm.;
Width – 1765 mm.;
Length – 3733 mm.
Car measurements:
Height – 2488 mm.;
Width – 2470 mm.;
Length – 6225 mm.
Load capacity is up to 1434kg.
Ford Transit
Cargo area measurements:
Height – 1886 mm.;
Width – 1784 mm.;
Length – 3494 mm;
Width between wheelhouse – 1392mm.
Car measurements:
Height – 2547 mm.;
Width – 2059 mm.;
Length – 5981 mm.
Load capacity is up to 1220kg.
If you have signed a contract with CityBee, an invoice is issued once a month, at the beginning of the each month. The invoice is sent to the email address you provide to us. Also, all invoices can be viewed by the account administrator appointed by the company, when logged in to the CityBee self-service center.
If you have added a company card with company details to your personal account, invoices will be issued twice a month and sent to the email specified in your CityBee account. For days 1–15 of the current month, the invoice will be issued and sent by the 16th of the current month, and for days 16–31 of the current month, the invoice will be issued and sent by the 1st of the following month.
Smoking is prohibited in CityBee cars. A fine for smoking in a car is €70.
Stickers indicating the type of fuel suitable for the car can be found on the sun visor and on the fuel tank cap (inside and outside).
”My wallet” is used only in Lithuania and Estonia.
“My wallet‘‘ is a virtual wallet that can be topped up. You can top Your wallet up with CityBee credits worth 25, 50 or 100 Euros. It can be done multiple times and wallet‘s capacity is not limited.
Primarily all payments for the trip will be made from your “Wallet” – the total amount will be deducted from your wallet and only if the credit balance is insufficient, the money will be charged from Your bank card that is linked to your account.
If you have active CityBee credits in Your wallet, payments automatically will be made from it – there is no possibility to change the payment method.
Of course! Discount coupons are given to you after each trip, but you can use them any time while they are still valid. You can find all the issued discount coupons in your “CityBee ON” section. If you wish to collect the discount coupons – select “Collect” (you can find it in the CityBee application, by pressing “Menu” and selecting the “Citybee ON” section). Do not forget that every discount coupon is only valid for three months!
If you wish to use the collected discount coupons, select “Auto-apply”.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the Švaros Broliai tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
