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Skoda Karoq
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Citadele bank: No additional activation of the secure internet shopping is required.
Please note that this service is provided in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).

In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).


Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the vehicle and leave it at the charging station.

In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.

Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.


Don’t leave the cable at the charging station, put the cable back in the car:
• In the case of the VW e-Crafter electric van – under the front center seat


• In the case of a passenger car – to the spare wheel space in the trunk.

If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.
Estonia:
Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor

To disconnect the charger in Eleport charging station:
Take the Eleport charging card and tap it on the reader

Press ”Stop Charging” (”Lõpeta laadimine”) – this process may take up to 30 seconds

Disconnect the charging cable from the car and put it back to the charger

If you don’t use all the kilometers and minutes allocated for a trip under the subscription plan, the unused distance and time will not be carried over to another trip.
Pets can only be carried in cars in special pet transport boxes. Also, please make sure of the cleanliness and leave the car the way you would like to find it.
To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.
Lithuania self – service: https://selfservice.citybee.lt/#/login;
Latvia self-service: https://selfservice.citybee.lv/;
Estonia self-service: https://selfservice.citybee.ee/.
The CityBee subscription plan does not automatically renew when it expires. However, if needed, you can purchase a new plan to continue your subscription.
To sign up, you need to download the CityBee app to your smart iOS or Android phone.
To register, enter the requested personal data and a valid telephone number to verify signing up.
The final step is to link a payment card to your CityBee account.
If you want to use a car-sharing service, you must confirm your driving license’s validity. You can do it just in a few minutes by following the instructions in the app!
During the process of drivers license approval, sometimes the system will ask you to join a video call.
You will receive a link to this call via SMS and e-mail. After receiving this link, please click on it and join the video call during these hours – 8:00-00:00.
If you do not join the video call within 7 days, the driver’s license will not be successfully approved.
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.