Open the mobile CityBee app.
Click „Menu“ on the bottom bar.
Press „My wallet“.
Choose „Discount coupons“.
Click the „+“ sigh in the upper right corner.
Enter the coupon code you received and press „Add discount“.
All van drivers have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy vignette if the vehicle weights more than 3500kg.
You can purchase the vignette here: https://www.teetasu.ee/
The ON level is determined depending on the amount you have spent on CityBee mobility services in the last three calendar months.
There are three ON levels :
ON1 – a 3% cashback is given for every trip – after spending 90 EUR – 210,99 EUR in the last three months;
ON2 – a 5% cashback is given for every trip – after spending 211 EUR – 450,99 EUR in the last three months;
ON3 – a 7% cashback is given for every trip – after spending 451 EUR or more in the last three months.
The level does not change during the current month – it recalculates on the first day of each calendar month. For example, in December, you are in the ON1 level, and you are entitled to a 3% discount, but, in the last three months, including December, you had spent 250 EUR on CityBee mobility services, so on the 1st of January, you will be assigned to the ON2 level, and during January you will get a 5% discount.
During promotions organized by the company, different amounts of discounts are applied. Promotions are published on the website and/or mobile app.
The usage time of the car starts from the moment of unlocking the car or when you click “extend the reservation” and ends when the car is locked via the smartphone app.
Each time you use CityBee, you are able to choose “pay as you go” or prepaid packages:
Pay as you go – you can calculate the price of the trip here:
Price calculator CityBee Lithuania
Price calculator CityBee Estonia
Price calculator CityBee Latvia
Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the trip fee will be charged during or at the end of the journey, depending on the length of your trip; if the minimum amount is not reached – the difference is not returned) – 2.29 EUR. Minimum fee will still be charged if the trip is less than 2.29 EUR. Discounts will be applied after that.
Prepaid packages – the prices for the packages are fixed. Prepaid package prices are based on the time and kilometers included. If the time or kilometers included in the package are exceeded, the additional price is calculated according to the set tariff, specified when choosing the package.
You can find all of the available packages in the CityBee app.
There is no extra charge for fuel and insurance – we take care of it.
The driver may ask fellow passengers to cover part of the travel expenses. Reimbursement of travel expenses is based on an agreement between the driver and fellow passengers.
After completing the trip, you will be able to see the discount in your virtual wallet. In the CityBee app, select Menu -> Virtual Wallet.
Only the company account administrator has access to the company’s invoices and trip reports. This information can be found in the self-service center. Log in to the Citybee self-service center and press the “Invoices” button at the top left corner.
Registration at CityBee is quick and easy. You don’t need to come anywhere – register with the mobile CityBee app and start using it! Registration will take just a few minutes.