When and how was I introduced to the procedures and rules?

Smoking in CityBee cars

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

We rely on other legal entities in the provision of our services (data centres, document, photo verification, administration, payment, audit, accounting, legal and advisory services, debt collection, mobile app usage analysis and statistics monitoring, direct marketing, email, SMS, payment intermediaries, etc.)

In all cases, we ensure that third parties providing services comply with our obligations of confidentiality and proper protection of personal data.

If necessary, your personal data may be provided to state and municipal authorities in accordance with applicable legislation and / or our legitimate interests.

After an accident involving a CityBee car used on your behalf, your data is transferred to insurance companies and, if necessary, to other parties involved in the accident.

CityBee also has the right and, in certain cases, the obligation to pass on information about road traffic offences committed by customers (e.g., speeding, drunk-driving) to the responsible authorities (e.g., the Police).

The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

End of the trip

Park the car in ‘CityBee’ zone when you’re finished. All zones are shown on the app map. For more details on parking zones, see our guide here.

Before you hop out, do a quick check:

– Grabbed all your stuff

– Car documents and accessories still in the car

– Key back where you found it (or somewhere the next person will easily spot it)

– Windows and sunroof closed

Then just open your active trip in the app, hit ‘End trip’, and confirm. Make sure the doors actually lock. You’ll get a confirmation.

Left something behind?

No worries. You can unlock the car once for free to grab your things. Find out more about retrieving lost items here.

Four wheel drive cars

CityBee cars

Does the BeeChill Fee cover accidental interior damage?

BeeChill fee can cover accidental interior damage, as long as the damage wasn’t intentional, and you inform us about the incident right away. We understand that accidents happen, and we’re here to help.

However, the BeeChill fee does not cover the damages caused by things like smoking, excessive trash, or spills that require dry cleaning. For these situations, a cleaning fee will apply. For more details, please check our Pricelist.

Renault Master

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.49€ is included in the price calculation.

1 minute

0.19€

1 hour

7.89€

1 day

32.99€

km

0.42€

When and how was I introduced to the procedures and rules?

Smoking in CityBee cars

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

End of the trip

Four wheel drive cars

CityBee cars

Does the BeeChill Fee cover accidental interior damage?

Renault Master

Car gallery

All features for your trip!

Bluetooth

Navigation

Air conditioning

USB

Everything you need is CityBee app!

When and how was I introduced to the procedures and rules?

Smoking in CityBee cars

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

End of the trip

Four wheel drive cars

CityBee cars

Does the BeeChill Fee cover accidental interior damage?

Renault Master

Price Calculator

Renault Master

Car gallery

All features for your trip!

Bluetooth

Navigation

Air conditioning

USB

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Everything you need is CityBee app!