Temporary lock with a key

If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.

Duration of registration

When and how was I introduced to the procedures and rules?

How can I find out when my CityBee subscription plan expires?

Failure to Comply with Speed Limit Notification

At CityBee, we prioritize safety, both for our drivers and everyone on the road. If you happen to exceed the speed limit, we’ll call you or send you a notification to remind you to slow down.

However, if after receiving this notification you continue to exceed the speed limit, a fine specified in our Pricelist will be applied. This fine serves as a reminder to follow the rules of the road and keep your driving safe.

By respecting speed limits, you’re not only avoiding fines but also contributing to a safer experience for everyone. Let’s keep it safe and smooth on the roads!

Measurements of the van boot area

VW Crafter, VW e- Crafter and MAN TGE

Cargo area measurements:

Length – 3201 mm.;

Height – 1961 mm.;

Width – 1832 mm.;

Width between wheelhouse – 1380 mm..

VW Crafter load capacity is up to 1411kg.

VW e- Crafter load capacity is up to 950kg.

Renault Master

Cargo area measurements:

Height – 1894 mm.;

Width – 1765 mm.;

Length – 3733 mm.;

Width between wheelhouse – 1380 mm..

Car measurements:

Height – 2488 mm.;

Width – 2470 mm.;

Length – 6225 mm.

Load capacity is up to 1434kg.

Ford Transit

Cargo area measurements:

Height – 1886 mm.;

Width – 1784 mm.;

Length – 3494 mm;

Width between wheelhouse – 1392mm.

Car measurements:

Height – 2547 mm.;

Width – 2059 mm.;

Length – 5981 mm.

Load capacity is up to 1220kg.

Fiat Ducato

Cargo area measurements:

Height – 1932 mm
Width – 1870 mm
Length – 3705 mm
Wheelbase – 1422 mm

Car measurements:

Height – 2522 mm
Width – 2050 mm
Length – 5998 mm

Load capacity is up to 1326 kg

What does the BeeChill fee cover?

The BeeChill fee has your back by covering damages in the event of an accident where you’re at fault. Just remember, it’s essential to report the incident to us immediately.

However, there are certain situations where the BeeChill fee won’t cover the damages. These exceptions are outlined in our Terms of Service (section 7.17) and include cases such as:

Failing to report the incident to us;

Driving under the influence of alcohol or drugs;

Violating traffic regulations;

Engaging in intentional or grossly negligent actions.

To make sure you’re protected, the BeeChill fee is applied to each trip as outlined in our our Pricelist. For full details, we encourage you to check out the Terms of Service.

Extended reservation

Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.

The price for extended reservation costs as much as the time price for that specific car displayed in the price list.

The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.

Ford Focus

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

22.99€

km

0.34€

Temporary lock with a key

Duration of registration

When and how was I introduced to the procedures and rules?

How can I find out when my CityBee subscription plan expires?

Failure to Comply with Speed Limit Notification

Measurements of the van boot area

What does the BeeChill fee cover?

Extended reservation

Ford Focus

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Temporary lock with a key

Duration of registration

When and how was I introduced to the procedures and rules?

How can I find out when my CityBee subscription plan expires?

Failure to Comply with Speed Limit Notification

Measurements of the van boot area

What does the BeeChill fee cover?

Extended reservation

Ford Focus

Price Calculator

Ford Focus

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

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Everything you need is CityBee app!