What happens to unused kilometers and time if I travel less than the allocated amount for a single plan trip?

Leaving the car in private parking lots

Payment for CityBee services

To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.

A linked payment card should allow making automatic payments from the client’s account linked to a card.

Vans and zones thereof

Vans have their own parking zones, which are different from the ones for cars. Just tap the van icon in the app to see where you can go. The color-coding works the same way you’re used to:

– Clear zones – Park or end your trip here anytime, as long as you follow regular parking rules
– Yellow zones – These might add a small fee or give you a discount when you start or finish a trip. Tap the € symbol to check the exact amount for that zone
– Grey zones – No ending trips here, sorry!

The good news? You don’t have to bring the van back to where you picked it up. Any allowed van zone works.

One thing to keep in mind: Electric vans have their own special zones. If you plan to drive an electric van, make sure to select it in the app, that way you’ll only see their specific zones.

For more details on parking zones, see our guide here.

Minimum trip price

The minimum trip price is the smallest amount payable for our services, deducted from your payment account once you unlock the car or extend your reservation. If your trip cost exceeds the minimum, the remaining amount will be charged by the end of the trip. However, if the total is less than the minimum, the difference won’t be refunded.

You’ll find the minimum trip price for each car listed in the app.

Please note that discounts do not apply to the minimum trip price.

When is it worth choosing the CityBee subscription?

The subscription is ideal for anyone who regularly takes shorter trips (up to 5 km and 15 minutes) in the city with CityBee. Whether it’s just a few times or several trips a month, choose a subscription plan that fits your travel needs, save money, and enjoy additional benefits. However, if you typically take longer trips, we recommend selecting from a variety of trip packages that offer more cost-effective options for longer routes.

Radar function

The radar function in the CityBee app helps the user to be the first to know if any of the CityBee cars are nearby his location at a specific time chosen by the user.

The radar function icon can be found in the “Search” section of the app, to the left of the “Filter” icon. When you click on the icon and activate the radar, it will turn blue.

The minimum radar distance is 150 meters, the maximum – 1250 meters.

When activating the radar, you can choose between two options:

Notification without automatic reservation – when a CityBee car appears at the specified time and distance, the app will send a message to the user to inform them about it.

Automatic reservation – when a CityBee car appears at the specified time and distance, an automatic car reservation will be made by choosing the “Pay as you go” tariff. The tariff can be changed after car reservation. Car reservation remains free until the end of the free reservation period (15 min).

Additional information:

The radar function will be activated at the specified time and will remain active until you reserve your car. If the car is not available within 2 hours, the radar will switch off. The radar function detects only cars that are incoming in the current location of the user and chosen distance when the radar function is activated.

Children carriage

Children must be carried in kids’ chairs. CityBee cars have kids’ chairs (you can see whether there is a chair in a selected car by clicking on the car icon on the map or using a filter and selecting the criteria “Cars with kids’ chairs”). Chairs are for older children, i.e. this is a raised seat without a backrest.

Road traffic rules warn that children under the age of 12 and not higher than 150 cm are allowed to sit in the front seat only in special seats adapted to their weight and height.

For safety reasons, CityBee cars only provide a group 2/3 booster cushion for children from 22-36 kg, aged 6 to 12 years, following the law.

Ford Focus

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

22.99€

km

0.34€

What happens to unused kilometers and time if I travel less than the allocated amount for a single plan trip?

Leaving the car in private parking lots

Payment for CityBee services

Vans and zones thereof

Minimum trip price

When is it worth choosing the CityBee subscription?

Radar function

Children carriage

Ford Focus

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Everything you need is CityBee app!

What happens to unused kilometers and time if I travel less than the allocated amount for a single plan trip?

Leaving the car in private parking lots

Payment for CityBee services

Vans and zones thereof

Minimum trip price

When is it worth choosing the CityBee subscription?

Radar function

Children carriage

Ford Focus

Price Calculator

Ford Focus

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

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Everything you need is CityBee app!