During your CityBee subscription period, you can choose between using a subscription plan trip or purchasing a pre-paid trip package for a longer route at the start of each trip. The ‘Flexible’ pricing will automatically apply only if you exceed the allocated kilometers and/or minutes for the subscription plan or the additionally purchased package.
Night reservation lets you reserve a car overnight, so it will be waiting for you in the morning. It’s a convenient option if you need a car early the next day or simply want to make sure your preferred car is available.
The package is available for purchase every evening between 9:00 PM and 6:00 AM.
You can find the Night package under “Special offers” in the “Packages” section of the app during the available purchasing window (9:00 PM–6:00 AM).
Night package has a fixed end time of 7:00 AM, regardless of when you purchase the package.
This means the reservation duration depends on your purchase time:
Purchase at 9:00 PM – your car will be reserved for 10 hours.
Purchase at midnight – your car will be reserved for 7 hours.
Purchase at 5:00 AM – your car will be reserved for 2 hours.
Please note: The package does not provide a fixed 9-hour reservation. You will receive the remaining reservation time until 7:00 AM.
The package has two fixed prices, depending on the evening when your reservation starts:
Weekdays (Sunday–Thursday): €4.99
Weekends (Friday–Saturday): €9.99
The price remains the same throughout the purchasing window, regardless of when you buy the package.❗️
The applicable price is based on the evening when your night reservation starts, not the morning when it ends. The price applicable to your reservation will be shown in the app when purchasing the package.
The app displays “From” because there are two different prices for the Night Reservation package: €4.99 on weekdays and €9.99 on weekends.
You can generally purchase a Night package while you have an active trip or package. However, purchases may be restricted depending on the validity of your current package and the Night package’s availability window.
You can also set a reminder in the app so you don’t miss the opportunity to purchase the package. Simply open the Night package details while it is not yet available for purchase and tap “Set reminder”. You’ll receive a push notification as soon as the package becomes available.
Once the Night package ends at 7:00 AM, regular flexible rates automatically apply if you have not purchased another prepaid package. You can also purchase another prepaid package while your Night Reservation is active. In this case, the new package will automatically start at 7:00 AM, as soon as the Night package ends, and its duration will be counted from that time.
Any unused package balance is non-refundable and non-transferable.
Once payment is made for a CityBee subscription plan, it cannot be canceled or paused. The payment for the plan is non-refundable. The CityBee subscription plan cannot be sold or transferred to another person.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Danske bank: No additional activation of the secure internet shopping is required.
6. Citadele bank: No additional activation of the secure internet shopping is required.
‘CityBee’ cars can be used to travel within the European Union (or where ‘CityBee’ car insurance is valid). However, you need to get our prior permission first.
The permission request must be sent to the general email addresses:
You can contact the LT team via info@citybee.lt;
You can contact the LV team via info@citybee.lv;
You can contact the EE team via info@citybee.ee.
Before deciding whether to allow to transport ‘CityBee’ car outside of LT, LV or EE, we will assess our technical and organizational capabilities and your history of using ‘CityBee’ services.
You’re welcome to take a CityBee car across the Baltics (Lithuania, Latvia, Estonia) and finish your trip in any permitted CityBee zone shown in the app. Just keep in mind that a €69 cross-border fee applies when a trip starts in Latvia or Estonia and ends in Lithuania.
At the moment we do not have any cars which would be 4 wheel drive.
If you want to use the car for a day, a week, or longer, you can choose from our prepaid package deals.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
You can find all of the prepaid packages in the CityBee app by clicking on the chosen car reserve button.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
Use is no different from a short-term CityBee rent, and all the benefits offered (insurance, fuel, washing) remain as well.
Choose the car you want from the CityBee fleet, reserve it, and start your journey.
Left something behind? You’ve got 24 hours to grab it for free.
Just reserve and unlock the same car like you normally would. You’ll have 5 free minutes to collect your stuff. Important: don’t turn on the ignition unless you’re planning to drive. If you stay longer than 5 minutes, you’ll automatically start a paid reservation.
After 24 hours, you can still find the car on our live map. If you don’t see your vehicle on the map, it may be in use by another customer at the moment. You can find available vehicles here:
Lithuania: https://map.citybee.lt/#/main-map
Estonia: https://map.citybee.ee/#/main-map
Latvia: https://map.citybee.lv/#/main-map
Need a hand? Reach out at info@citybee.lt, info@citybee.lv, info@citybee.ee, or through the in-app chat.
