Children must be carried in kids’ chairs. CityBee cars have kids’ chairs (you can see whether there is a chair in a selected car by clicking on the car icon on the map or using a filter and selecting the criteria “Cars with kids’ chairs”). Chairs are for older children, i.e. this is a raised seat without a backrest.
Road traffic rules warn that children under the age of 12 and not higher than 150 cm are allowed to sit in the front seat only in special seats adapted to their weight and height.
For safety reasons, CityBee cars only provide a group 2/3 booster cushion for children from 22-36 kg, aged 6 to 12 years, following the law.
When you refill a bee with a fuel level less than 25% volume of the tank capacity, a 2 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you fill a full tank. The discount is given just once during your trip.
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
A minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
Please note that this service is provided in Lithuania and Estonia.
Depending on the model and the charging station type, the time varies:
Fast charging stations (50+kW) – 0-80% in 45 min (VW e-Crafter, Fiat 500E) or 1h 10 min (Peugeot e-2008);
AC charging stations (11 kW) – 0-80% in 3.5h (VW e-Crafter, Fiat 500E) or 4.5h (Peugeot e-2008);
Home charging from domestic electric 220V socket – 0-80% in 14h (VW e-Crafter) or 20h (Peugeot e-2008, Fiat 500E).
After using the CityBee car, return the vehicle to CityBee parking zone. CityBee parking zones are highlighted on the app map.
Green zone
You can always finish your trip in this area following the road traffic rules. Do not leave the car in disabled parking space or in reserved areas. Attention – green zones are different for electric cars, cars and vans.
Yellow zone
Leaving or picking a Bee up here might incur an extra fee or discount for the trip. Please note that the conditions differ for each area. Click on the desired area to see them.
Red zone
CityBee cars can not be left in these areas. A fine may be applied at the end of the trip if you finish your trip in this zone. Areas that not highlighted are also not CityBee zones and cars can not be left there.
All Citybee zones can be found in the app on the main map.
After completing the trip and parking, make sure that you have not left your belongings in the car, as well as that you have not taken car documents or accessories with you. Remember to leave the key in the car, put it in the same place you picked it up from or leave it in a place where another customer can easily find it. Make sure all windows and sunroof are closed.
When you get out of the car, open the active reservation in the mobile app and select the “End trip” command and confirm this action. Check that the car door has been locked successfully.
Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below. If your country is not on the list – unfortunately you will not be able to register.
Lithuania |
Belgium |
France |
Germany |
Italy |
Luxembourg |
Netherlands |
Denmark |
Ireland |
United Kingdom |
Greece |
Portugal |
Spain |
Austria |
Finland |
Sweden |
Cyprus |
Czech Republic |
Estonia |
Hungary |
Latvia |
Malta |
Poland |
Slovakia |
Slovenia |
Croatia |
USA |
Norway |
Canada |
Switzerland |
Australia |
Iceland |
Lichtenstein |
San Marino |
Monaco |
New Zealand |
Bulgaria |
Romania |
Ukraine |
Isle of Man |
Israel |
Turkey |
Russia |
Belarus |
Georgia |
Our system is unable to accept International Driver’s Permits/ Licenses.
Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the remaining amount due is debited no later than at the end of the trip, and if the minimum amount is not reached – the difference is not returned).
The minimum trip price (it’s size) for each car is indicated in the App.
Discounts are not applicable on the minimum trip price.
We offer prepaid trip packages that include fixed time with fixed kilometers.
By choosing prepaid packages, you will pay less than the usual fare with the same distance and time in the “pay as you go” option.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
A day mentioned in the trip packages is 24 hours.
You can find the packages and prices in the CityBee app, also, the prices of prepaid packages can be viewed here: https://citybee.lv/en/packages/.
Now you are able to customize the pre-paid packages yourself by selecting time and kilometers in the app. Choose the preferred duration of the package, then, select the number of kilometers you anticipate driving during that time. This way, you can tailor the pre-paid package to fit your specific needs and budget. Enjoy the flexibility and convenience of customizing your own package!
If the barrier did not open automatically, call the airport information line (+372) 605 8888. If you still had to pay for parking yourself, please keep the receipt so that we can refund you the amount paid for parking.