We process your personal data on the basis of your consent in order to conclude, execute, and administer the agreement concluded with you, to comply with the requirements of legal acts, and for the legitimate interest.
The CityBee Privacy Policy (https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
All van drivers (except the ones who drive fully electric vans) have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy vignette if the vehicle weights more than 3500kg.
You can purchase the vignette here: https://www.teetasu.ee/
The price calculator gives you the opportunity to calculate the trip price before the start of the journey if you choose the “pay as you go” option.
You can calculate the price of the trip for the “pay as you go” option here:
Price calculator CityBee Lithuania
Price calculator CityBee Latvia
Price calculator CityBee Estonia
Don’t rush to use accumulated ON coupons in February! Even after the suspension of the accumulation discount system ON on March 1 of this year, you can still use all accumulated discount coupons within three months from the day of receiving them – the expiration date remains unchanged.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Citadele bank: No additional activation of the secure internet shopping is required.
As of 14 March 2024, we are changing the boundaries of certain CityBee parking zones in Vilnius city and district municipalities. These updates aim to offer customers more vehicles where they need them most. Please note that from that date onwards, you will no longer be able to end your trip with a CityBee car in the following locations:
Račių str., Vilnius
Centrinė str. 62, Galgiai, Vilnius
Mokyklos str., Didžioji Riešė
Pilaitės sodų str., Buivydiškės
Plytinės str., Dvarčionys
Savanorių pr. 178A, Vilnius
Smėlynės 3-oji g., Nemenčinės pl., Vilnius
Sostena, savanorių pr., Vilnius
Thermo Fisher, V. A. Graičiūno str. 8, Vilnius
Tokvila, Savanorių pr. 278, Vilnius
Transekspedicija, Galinės str., Vilnius
Transtira, Vilniaus str., Grigiškės
Vilniaus automechanikos ir verslo mokykla, Bukiškės
Baltijos ir Amerikos klinika, Nemenčinės pl., Vilnius
Vilnius Tech, Plytinės str., Vilnius
Melga, Savanorių pr., Vilnius
Savanorių pr. (next to Sausupio str.), Vilnius
Vaduvos str., Vilnius
Vaivadiškių str., Tarandė, Vilnius
Skersinės str., Vilnius
Molėtų pl. 49, Vilnius
Mozūriškių str., Vilnius
Žarijų str., Vilnius
If you have any comments or suggestions about CityBee parking zones, please contact our customer service team at info@citybee.lt or via the app.
You can use CityBee cars without 2 years of driving experience! However in Lithuania and Estonia, it is necessary to bring a personal “Maple Leaf” magnetic sticker, which You have to stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of Your trip.
If you want to use the car for a day, a week, or longer, you can choose from our prepaid package deals.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
You can find all of the prepaid packages in the CityBee app by clicking on the chosen car reserve button.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
Use is no different from a short-term CityBee rent, and all the benefits offered (insurance, fuel, washing) remain as well.
Choose the car you want from the CityBee fleet, reserve it, and start your journey.