What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Car maintenance during a long-term reservation

Entering Jūrmala

Insurance of CityBee cars

All CityBee cars are covered by compulsory Civil Liability Insurance, so you do not need to worry about the insurance. The car is equipped with an insurer-compliant, satellite-linked security system that will protect CityBee from possible theft.

To learn more about your financial responsibility in case of an accident, check out our article: “What is my financial liability in the event of a car accident?”

Link to the law governing the CMTPLI in Lithuania;

Link to the law governing the CMTPLI in Latvia;

Link to the law governing the CMTPLI in Estonia.

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the pay-as-you-go pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.

When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.

For more information on CityBee parking zones, click here.

Type of fuel

Refund request term

Duration of registration

Replacement car

A car covered by insurance

Avoid additional worries and complications.

How it works?

1

Contact the culprit motor third party liability insurance company.

3

Get confirmation how many days and and how much insurance will cover.

5

At the beginning of next month, we will issue an invoice for previous month's trips with CityBee.

2

Set the scope of repair and duration.

4

Install CityBee app into your phone and make a car reservation.

6

Submit an invoice to the insurance company that will reimburse the agreed rental costs.

1

Contact the culprit motor third party liability insurance company.

2

Set the scope of repair and duration.

3

Get confirmation how many days and and how much insurance will cover.

4

Install CityBee app into your phone and make a car reservation.

5

At the beginning of next month, we will issue an invoice for previous month's trips with CityBee.

6

Submit an invoice to the insurance company that will reimburse the agreed rental costs.

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