Replacement car
A car covered by insurance
Avoid additional worries and complications.
In the search field, enter the travel route you are interested in (e.g. Kaunas – Klaipėda) and the system will help you find people planning to travel to the same destination. Choose the most suitable travel option for you, click on it and request a seat. When the driver confirms your request, you will receive a notification in the app. The spot in the car is yours!
If you have any additional questions before requesting a seat, you can contact the driver by selecting the “Chat” section, which is right next to the “Request seat” section.
In case the reservation is finished in another country, the additional €79 will be applied to your trip price, as per standard Citybee pricing. The fee covers the costs of returning the car to the country from which the reservation was started.
Unfortunately, there is no such possibility. The service is available 24/7.
When connecting to CityBee self-service for the first time, press “Forgot/I want to change my password” and enter your email address. You will receive an email with a link where you will be able to create a new password.
Yes. Children must be carried in kids’ chairs. CityBee cars have kids’ chairs (you can see whether there is a chair in a selected car by clicking on the car icon on the map or using a filter and selecting the criteria “Cars with kids’ chairs”). Chairs are for older children, i.e. this is a raised seat without a backrest.
Road traffic rules warn that children under the age of 12 and not higher than 150 cm are allowed to sit in the front seat only in special seats adapted to their weight and height.
You probably already have a CityBee account linked to this email but it has a different phone number. Contact us by e-mail or by phone and we will help you solve this issue.
You can contact Lithuania team via info@citybee.lt or by phone +37070077084;
You can contact Latvia team via info@citybee.lv or by phone +371 27265460;
You can contact Estonia team via info@citybee.ee or by phone +372 600 0160.
In this case, you must sign a contract with each country where you would like to open a CityBee business account.
Please reach out to us via email:
Lithuania – info@citybee.lt
Latvia – info@citybee.lv
Estonia – info@citybee.ee
Stickers indicating the type of fuel suitable for the car can be found on the sun visor and on the fuel tank cap (inside and outside).
Replacement car
Avoid additional worries and complications.