Who can purchase the CityBee subscription?

Radar function

The radar function in the CityBee app helps the user to be the first to know if any of the CityBee cars are nearby his location at a specific time chosen by the user.

The radar function icon can be found in the “Search” section of the app, to the left of the “Filter” icon. When you click on the icon and activate the radar, it will turn blue.

The minimum radar distance is 150 meters, the maximum – 1250 meters.

When activating the radar, you can choose between two options:

Notification without automatic reservation – when a CityBee car appears at the specified time and distance, the app will send a message to the user to inform them about it.

Automatic reservation – when a CityBee car appears at the specified time and distance, an automatic car reservation will be made by choosing the “Pay as you go” tariff. The tariff can be changed after car reservation. Car reservation remains free until the end of the free reservation period (15 min).

Additional information:

The radar function will be activated at the specified time and will remain active until you reserve your car. If the car is not available within 2 hours, the radar will switch off. The radar function detects only cars that are incoming in the current location of the user and chosen distance when the radar function is activated.

Can I cancel my purchased CityBee subscription plan?

Starting the electric car

Road taxes

Vignette and toll road rules depend on the country you are driving in:

🇱🇹 Lithuania

Vignettes are required for vans when driving on toll roads.

Drivers must purchase the vignette themselves and cover any applicable road charges.

You can find toll roads here:
https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai

You can purchase the vignette here:
https://pirkti.keliumokestis.lt/purchase/cart.xhtml

🇱🇻 Latvia

No vignette is required when driving within Latvia.

All necessary road charges are already included in the service price.

🇪🇪 Estonia

A vignette is required only if the vehicle weight exceeds 3500 kg.

If applicable, the driver must purchase it.

You can purchase the vignette here:
https://www.teetasu.ee/

Important

If you plan to drive outside the country where the vehicle was rented, please check the vignette and toll requirements in advance, as additional charges may apply.

What data about me do you collect and for what purposes?

We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.

In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Night reservation

The Night Reservation package lets you reserve a car in the evening, and it will be waiting for you until the morning – perfect if you need a car early the next day or just want peace of mind.

The package is available from Sunday to Thursday, and can only be purchased between 9:00 PM and 11:00 PM. You’ll still see the package in the app during the day, but it will not be available for purchase outside of these hours.

❗If you already have an active reservation, you will still be able to purchase this package.

You can purchase only one Night Reservation package at a time.

To make sure you don’t miss it, you can set a reminder in the app – you’ll receive a push notification as soon as the Night package becomes available.

Here’s how it works:

Choose any car between 9 PM and 11 PM and select the Night Reservation package for just €4.99.
The car will be reserved for you overnight.
If you’re not planning to drive right away, you can come to the car when it suits you. Reservation will extend automatically.
During the 9-hour night reservation, you only pay for the kilometers driven – no minute charges apply.
After the 9 hours, regular minute and kilometer rates will apply

When does the CityBee subscription plan become active?

Replacement car

A car covered by insurance

Avoid additional worries and complications.

How it works?

1

Contact the culprit motor third party liability insurance company.

3

Get confirmation how many days and and how much insurance will cover.

5

At the beginning of next month, we will issue an invoice for previous month's trips with CityBee.

2

Set the scope of repair and duration.

4

Install CityBee app into your phone and make a car reservation.

6

Submit an invoice to the insurance company that will reimburse the agreed rental costs.

1

Contact the culprit motor third party liability insurance company.

2

Set the scope of repair and duration.

3

Get confirmation how many days and and how much insurance will cover.

4

Install CityBee app into your phone and make a car reservation.

5

At the beginning of next month, we will issue an invoice for previous month's trips with CityBee.

6

Submit an invoice to the insurance company that will reimburse the agreed rental costs.

Everything you need is CityBee app!

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