Will the company administrator have access to trip reports?

Yes, the company account administrator will have the right to see trip reports and invoices issued by employees who have been given the opportunity to use CityBee services.

The administrator appointed by the company will be able to monitor the travel reports after logging in to the self-service center and clicking on ,,Trips”. These reports can be downloaded in Excel format by choosing ,,Export.”

Price calculator

How to create a trip?

After selecting the BeePool icon, press “Create trip” and fill in all the necessary information: the starting point and destination of the trip, the departure time, the price per person and the number of available seats in the car. You can also add an additional comment about your travel expectations or other important information. When you’re done entering information, click „Create“.

The only thing remaining to do is to wait for the seats in the vehicle requests from fellow passengers. Do not delay to approve the requests you receive.

Where can I leave feedback on BeePool?

All feedback is greatly appreciated. You can share your experience in the app by clicking “Menu” -> “Help” -> “Start a conversation” or by writing an e-mail at info@citybee.lt.

We would like to remind you that CityBee does not analyze pretensions of BeePool users if it is regarding the actions or inactions of other users, travel conditions, advertisements or information provided by users, mutual communication on the search platform or other issues.

Can I remove my driver's license from my Citybee account?

How to add a company card in a business account?

On what basis are you still processing my personal data, even though I have requested that it be deleted?

Even after the termination of our contract, the General Data Protection Regulation (BDAR) gives us the right, while other legislation obliges us to keep information about the contract and its performance. Therefore, we will store your personal data from 3 months to 10 years after the termination of the contract.

The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

How do I see my previous conversations in the live chat?

Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.

You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.

Select ,,See previous” and You will see all Your previous conversations in the live chat.

Volkswagen T-Cross

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.15€

1 hour

6.19€

1 day

29.89€

km

0.24€

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Frequently Asked Questions

Drive

How to shift gears?

How to start a car?

Features

Where to find all car documents?

How is the radio controlled?

How to turn on the lights?

Fuel

How to refuel?

The cover for the gas tank is opened by pressing it. Then the cap is screwed off by turning counter-clockwise.
The gas tank is on the right side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox.
You can fill up at any Circle K station. You will find the fuel card in the visor and you can find the PIN code in app just press “”PIN””. Pay with that card and keep driving 🙂

Everything you need is CityBee app!

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