Purchase of screenwash

Trip cost calculation

The usage time of the car starts from the moment of unlocking the car or when you click “extend the reservation” and ends when the car is locked via the smartphone app.

Each time you use CityBee, you are able to choose “pay as you go” or prepaid packages.

Trip start fee – additionally applicable to all “pay as you go” trips (not applicable to travel packages). Fee amount for each car is indicated in the App.

Prepaid packages – the prices for the packages are fixed. Prepaid package prices are based on the time and kilometers included. If the time or kilometers included in the package are exceeded, the additional price is calculated according to the set tariff, specified when choosing the package.

You can find all of the available packages and prices in the CityBee app and use the custom package function.

There is no extra charge for fuel and insurance – we take care of it.

Mileage of a fully charged electric car

Please note that this service is provided in Lithuania and Estonia.

Every single CityBee electric vehicle has a different mileage which also heavily depends on the current season (i.e. the mileage is increased when the temperature is +15°C rather than when it’s -10°C):

Volkswagen e-Crafter: warm Summer – 130 km, cold winter – <85 km;

Peugeot e-2008: warm summer in the city ~300 km, out of the city ~220 km; cold winter in the city ~200 km, out of the city ~160 km.
Fiat 500e: warm summer in the city – 240km, out of the city – 180km, cold winter in the city – 190km, out of the city – 140km

For exact mileage, please take a look at the vehicle’s computer screen after having driven it for at least 5 km.

Entering Jūrmala

Vans and zones thereof

Vans have their own parking zones, which are different from the ones for cars. Just tap the van icon in the app to see where you can go. The color-coding works the same way you’re used to:

– Clear zones – Park or end your trip here anytime, as long as you follow regular parking rules
– Yellow zones – These might add a small fee or give you a discount when you start or finish a trip. Tap the € symbol to check the exact amount for that zone
– Grey zones – No ending trips here, sorry!

The good news? You don’t have to bring the van back to where you picked it up. Any allowed van zone works.

One thing to keep in mind: Electric vans have their own special zones. If you plan to drive an electric van, make sure to select it in the app, that way you’ll only see their specific zones.

For more details on parking zones, see our guide here.

Drivers license verification video call

During the process of drivers license approval, sometimes the system will ask you to join a video call.

You will receive a link to this call via SMS and e-mail. After receiving this link, please click on it and join the video call during these hours – 8:00-00:00.

If you do not join the video call within 7 days, the driver’s license will not be successfully approved.

Forgot/Lost items

Left something behind? You’ve got 24 hours to grab it for free.

Just reserve and unlock the same car like you normally would. You’ll have 5 free minutes to collect your stuff. Important: don’t turn on the ignition unless you’re planning to drive. If you stay longer than 5 minutes, you’ll automatically start a paid reservation.

After 24 hours, you can still find the car on our live map. If you don’t see your vehicle on the map, it may be in use by another customer at the moment. You can find available vehicles here:

Lithuania: https://map.citybee.lt/#/main-map

Estonia: https://map.citybee.ee/#/main-map

Latvia: https://map.citybee.lv/#/main-map

Need a hand? Reach out at info@citybee.lt, info@citybee.lv, info@citybee.ee, or through the in-app chat.

When does the CityBee subscription plan become active?

Volkswagen T-Cross

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

22.99€

km

0.34€

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

Frequently Asked Questions

Drive

How to shift gears?

How to start a car?

Features

Where to find all car documents?

How is the radio controlled?

How to turn on the lights?

Fuel

How to refuel?

The cover for the gas tank is opened by pressing it. Then the cap is screwed off by turning counter-clockwise.
The gas tank is on the right side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox.
You can fill up at any Circle K station. You will find the fuel card in the visor and you can find the PIN code in app just press “”PIN””. Pay with that card and keep driving 🙂

Everything you need is CityBee app!

Download the app, sign up in just 60 seconds and make a buzz!