How to find the BeePool in the app?

Will I get cashback if I drive abroad (to other Baltic countries)?

Vans and zones thereof

You can pick up the selected van only from the CityBee van areas, and you can complete the trip and leave the car in any permitted CityBee van area, in any city with a CityBee van area. So it is not necessary to return the car to the same parking lot you picked it up from.

During long-term reservation, without ending the trip, you can leave the van in CityBee green parking zones.

You can view the van zones in the CityBee app.

Premium plan

As of May 17, 2022, it is no longer possible to purchase the Premium Plan service, but customers who have purchased this plan before will be able to use it successfully until the service package expires.

You will be able to order the reduced financial responsibility service each time you book a new trip. As usual, if an accident occurs through your fault, you will have the opportunity to reduce your financial liability from € 500 to € 100. The fee is valid until the end of the package.

What if the car gets dirty during a long-term reservation?

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the Švaros Broliai tunnel car wash and wash your car for free.
We can supply you with wipes for cleaning windows and interior finishes.
Reserve a time with our partners and deliver the car for washing at the agreed time.

Our partners wash the exterior of a car, clean the interior, and refill the windshield washer fluid.

Partners contacts in Lithuania:

a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.

b) Car wash ŠVARUČIAI, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370663 70 666.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

How long can a company use a car?

How to pay for CityBee services?

To get started with CityBee, you must link a payment card to your CityBee account. You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip.

A linked payment card should allow making automatic payments from the client’s account linked to a card.

The minimum fee for the trip is 2.29€ and is deducted when you unlock the car, if the fee for the trip is higher than 2.29€ – the remaining amount will be deducted at the end of the trip.

Will I be able to see employee travel reports when the contract enters into force?

Volkswagen T-Cross

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.16€

1 hour

6.99€

1 day

33.89€

km

0.24€

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Frequently Asked Questions

Drive

How to shift gears?

How to start a car?

Features

Where to find all car documents?

How is the radio controlled?

How to turn on the lights?

Fuel

How to refuel?

The cover for the gas tank is opened by pressing it. Then the cap is screwed off by turning counter-clockwise.
The gas tank is on the right side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox.
You can fill up at any Circle K station. You will find the fuel card in the visor and you can find the PIN code in app just press “”PIN””. Pay with that card and keep driving 🙂

Everything you need is CityBee app!

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