Change of phone number

If you want to change your phone number in the CityBee app, please follow these steps:

Menu > My profile > Phone number. Specify the new phone number and enter the verification code, which you will receive as an SMS to the new phone number.

If you want to change the phone number registered in the CityBee app, but cannot access your profile in the app, please send us a request by e-mail, using the e-mail address you specified in your CityBee profile, and indicate your new phone number. We will change it upon request.

If you are unable to access the email inbox associated with your account, kindly get in touch with our customer support team for further assistance.

Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card and You will be able to use the services again.

Email for contacting (for Citybee Lithuania customers): info@citybee.lt;

Email for contacting (for Citybee Latvia customers): info@citybee.lv;

Email for contacting (for Citybee Estonia customers): info@citybee.ee.

List of charging stations

Please note that this service is provided in Lithuania and estonia.

Lithuania:

You can find the map with all charging stations at https://www.plugshare.com that shows both “IgnitisON” and “ElintaCharge” (that are free of charge for CityBee EV users) and other providers’ charging stations.

Estonia:

You can find ‘Eleport’ charging stations which are free of charge for CityBee users here

Driving without 2 years of experience

How to get started with CityBee?

To sign up, you need to download the CityBee app to your smart iOS or Android phone.

To register, enter the requested personal data and a valid telephone number to verify signing up.

The final step is to link a payment card to your CityBee account.

If you want to use a car-sharing service, you must confirm your driving license’s validity. You can do it just in a few minutes by following the instructions in the app!

Temporary lock with a key

If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the pay-as-you-go pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.

When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.

For more information on CityBee parking zones, click here.

Starting the electric car

Can I cancel my purchased CityBee subscription plan?

MAN TGE

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.19€

1 hour

7.89€

1 day

32.99€

km

0.41€

Change of phone number

List of charging stations

Driving without 2 years of experience

How to get started with CityBee?

Temporary lock with a key

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

Starting the electric car

Can I cancel my purchased CityBee subscription plan?

MAN TGE

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

Everything you need is CityBee app!

Change of phone number

List of charging stations

Driving without 2 years of experience

How to get started with CityBee?

Temporary lock with a key

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

Starting the electric car

Can I cancel my purchased CityBee subscription plan?

MAN TGE

Price Calculator

MAN TGE

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

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