3 Baltic States
And more than 15 cities including Vilnius, Riga and Tallinn!
BeeChill fee covers towing costs if the vehicle needs to be towed due to an accident—just make sure to inform us right away, and we’ll handle the rest.
However, the BeeChill fee does not cover towing costs in the following situations:
Running out of charge: If you discharge the EV battery, towing costs won’t be covered, as it’s your responsibility to ensure the vehicle has enough charge, just like with fuel in traditional cars.
Parking violations: If the vehicle is towed because of a traffic violation, such as parking in a restricted area, the fee will not cover the costs and you’ll be responsible for the towing charges.
In these cases, it’s important to follow traffic rules and keep an eye on the vehicle’s battery or fuel level to avoid extra costs. For more details, please refer to our Terms of Service or Pricelist.
The CityBee subscription is a monthly trip plan that allows you to travel much more affordably than with the ‘Flexible’ pricing and offers exclusive benefits for subscribers. When you purchase a subscription plan for a fixed price, you’ll receive a set number of trips. Each trip includes a predetermined number of kilometers and minutes, as well as the trip start fee and minimum trip cost. You have 30 days from the date of purchase to use your trips.
Regardless of the number of trips, the CityBee monthly subscription plan also includes the following benefits:
free parking in the CityBee yellow zone;
‘BeeChill’ fee included in the price.
Smoking is prohibited in CityBee cars. A fine for smoking in a car is €70.
You can change your email address in the mobile app.
Select Menu – My profile – E-mail address – Replace the previous e-mail address with a new one.
You will receive an email at the new address with a confirmation link. You will need to click it to confirm the new email address.
The CityBee subscription is only available to private customers. Invoices for the CityBee subscription cannot be issued in the name of a legal entity.
If you experience a flat tire during your trip, don’t worry—we’re here to help! Here’s what you should do:
Pull over safely: First and foremost, make sure you stop the car in a safe location.
Contact us immediately: Let us know about the flat tire as soon as possible by reaching out through the CityBee app or our customer service. We’ll guide you on the next steps and assist with any necessary arrangements.
Don’t attempt repairs on your own: We’ll take care of everything, so there’s no need to replace the tire yourself. Just follow the instructions provided by our team.
The good news is that the BeeChill fee is designed to cover tire repairs, provided that you follow our Terms of Service and adhere to traffic laws. You’ll be covered as long as the flat tire isn’t caused by actions like driving on it while it’s flat, causing more damage, or failing to report the incident.
For more details, please take a moment to review our Terms of Service. We’re here to support you and ensure your experience is as smooth as possible!
You can use CityBee cars without 2 years of driving experience!
However, in Lithuania and Estonia, you must bring a personal “Maple Leaf” magnetic sticker, which you must stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of your trip.
The subscription is ideal for anyone who regularly takes shorter trips (up to 5 km and 15 minutes) in the city with CityBee. Whether it’s just a few times or several trips a month, choose a subscription plan that fits your travel needs, save money, and enjoy additional benefits. However, if you typically take longer trips, we recommend selecting from a variety of trip packages that offer more cost-effective options for longer routes.
About Us
CityBee aims to create a cleaner and more open city. How? One CityBee car that can be shared can replace up to 12 private cars that most of the time stand still and fill neighborhoods and streets.
And more than 15 cities including Vilnius, Riga and Tallinn!
And all of them come to fleet brand new!
Over 800,000 users all over Lithuania!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
Visit the FAQ page and check the answers to the Frequently Asked Questions.