Can legal entities (companies) sign up for CityBee?

Payment for CityBee services

To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.

A linked payment card should allow making automatic payments from the client’s account linked to a card.

Can I cancel my purchased CityBee subscription plan?

What is the CityBee subscription?

The CityBee subscription is a monthly trip plan that allows you to travel much more affordably than with the pay-as-you-go pricing and offers exclusive benefits for subscribers. When you purchase a subscription plan for a fixed price, you’ll receive a set number of trips. Each trip includes a predetermined number of kilometers and minutes, as well as the trip start fee and minimum trip cost. You have 30 days from the date of purchase to use your trips.

Regardless of the number of trips, the CityBee monthly subscription plan also includes the following benefits:

free parking in the CityBee yellow zone;
‘BeeChill’ fee included in the price.

Payment for fuel

When using CityBee, you don’t have to pay for fuel yourself – you only pay for the time and kilometers you drive.

Refueling is easy!

Go to any of our partner Circle K gas stations. Open the CityBee app and start the refueling. Follow the simple instructions, fill up, and hit the road!

If the fuel is below 1/4 of the tank, you’ll receive a €2 discount for topping up.

Step by Step refueling guide

Check the Reservation map in the app to see nearby fuel stations. Tap a station for details and directions, then drive there.
When you arrive, tap the notification or open the CityBee app, go to Reservation, and select Refuel.
The app shows available pumps. Pick your pump, activate it, and wait for confirmation.
When it says, “Ready to fuel,” pick up the nozzle and start fueling. Return the nozzle when finished. The app will update the fueling status automatically.
If you decide not to refuel, you can cancel in two ways:
1. Manual cancel: Pick up the nozzle and immediately return it – the refueling is canceled.
2. Automatic cancel: If the nozzle is never picked up, the app will automatically cancel the refueling after 2 minutes of inactivity.

In rare cases, you may need to use the fuel card inside the car. This happens if the pump doesn’t work via the app or if you’re refueling outside the Baltic States. The CityBee app shows the PIN code and fuel type under your active reservation.

Account deletion

You can submit your request for the exercise of your rights (as far as your Account is concerned) to us in the following ways:

submitting a request at e-mail info@citybee.lt; info@citybee.lv; info@citybee.ee, from email that is registered in your CityBee account that you want to delete;

submitting a request by e-mail at info@citybee.lt; info@citybee.lv; info@citybee.ee, signed with qualified e-signature (e.g. by use of Smart-ID or M-signature);
In the CityBee app, by selecting Menu -> My profile -> Delete my account.

How can I find out when my CityBee subscription plan expires?

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Toyota Corolla Cross

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

22.99€

km

0.34€

Can legal entities (companies) sign up for CityBee?

Payment for CityBee services

Can I cancel my purchased CityBee subscription plan?

What is the CityBee subscription?

Payment for fuel

Account deletion

How can I find out when my CityBee subscription plan expires?

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Toyota Corolla Cross

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Can legal entities (companies) sign up for CityBee?

Payment for CityBee services

Can I cancel my purchased CityBee subscription plan?

What is the CityBee subscription?

Payment for fuel

Account deletion

How can I find out when my CityBee subscription plan expires?

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Toyota Corolla Cross

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