Four wheel drive cars

What should I do if a car runs out of windshield washer fluid or oil?

When and how was I introduced to the procedures and rules?

Do I have to report damages / in which cases?

It’s important to report damages, and here’s when:

Before starting your trip: No need to worry about minor scratches or dents—we’ll take care of those. However, if you notice anything that could make the car unsafe or unfit to drive, such as a flat tire, broken window, loose or missing trim, or a non-functioning light, please report it through the CityBee app.

During your trip: Report any damage to the vehicle that occurs, no matter how small. This includes accidents or collisions, regardless of who is at fault. By reporting promptly, you’ll ensure you’re covered by the BeeChill fee, and we’ll handle the rest. If you fail to report, you could be held responsible for damages. It’s always better to let us know right away!

When is it worth choosing the CityBee subscription?

The subscription is ideal for anyone who regularly takes shorter trips (up to 10 km and 40 minutes) in the city with CityBee. Whether it’s just a few times or several trips a month, choose a subscription plan that fits your travel needs, save money, and enjoy additional benefits. However, if you typically take longer trips, we recommend selecting from a variety of trip packages that offer more cost-effective options for longer routes.

Car interior cleanliness

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Does the fee cover tow truck costs?

BeeChill fee covers towing costs if the vehicle needs to be towed due to an accident—just make sure to inform us right away, and we’ll handle the rest.

However, the BeeChill fee does not cover towing costs in the following situations:

Running out of charge: If you discharge the EV battery, towing costs won’t be covered, as it’s your responsibility to ensure the vehicle has enough charge, just like with fuel in traditional cars.

Parking violations: If the vehicle is towed because of a traffic violation, such as parking in a restricted area, the fee will not cover the costs and you’ll be responsible for the towing charges.

In these cases, it’s important to follow traffic rules and keep an eye on the vehicle’s battery or fuel level to avoid extra costs. For more details, please refer to our Terms of Service or Pricelist.

Type of fuel

Pricing

What's the price and how it’s calculated?

Price is calculated by adding the time of use of a car and kilometers driven or choose a trip package for a fixed price.

Pay as you go

The price of the trip is calculated by adding the time of use of the car and the kilometers driven.

OR

Packages

Trip packages will help you save money, especially if you're planning a longer trip. By choosing a travel package, you'll pay less than travelling at the usual "pay as you go" price.

Price calculator

Which car do you choose?

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

The price of this journey would be

0€

The usage time starts from the moment of unlocking and ends when the car is locked with the mobile app. There is no need to pay for fuel or insurance.

*This is a preliminary price based on main services fees. Review the extra fees to see if there are any additional fees applicable for your trip.

The BeeChill fee of €[price] is included in the trip price calculations.

Car prices

Crossover

1 minute

1 hour

1 day

1 km

1 week

4 weeks

Volkswagen Taigo

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Volkswagen T-Roc R-line

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Volkswagen T-Cross

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Packages

Learn detailed pricing in the CityBee app.

SUV

1 minute

1 hour

1 day

1 km

1 week

4 weeks

Volkswagen Tiguan

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Toyota Corolla Cross

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Packages

Learn detailed pricing in the CityBee app.

Estates

1 minute

1 hour

1 day

1 km

1 week

4 weeks

Toyota Corolla Touring

7 days and more

Learn detailed pricing in the CityBee app.

Ford Focus Wagon

7 days and more

Learn detailed pricing in the CityBee app.

Learn detailed pricing in the CityBee app.

Hatchbacks

1 minute

1 hour

1 day

1 km

1 week

4 weeks

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Packages

Learn detailed pricing in the CityBee app.

Small

1 minute

1 hour

1 day

1 km

1 week

4 weeks

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Learn detailed pricing in the CityBee app.

Cargo

1 minute

1 hour

1 day

1 km

1 week

4 weeks

Volkswagen E-Crafter

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

7 days and more

Learn detailed pricing in the CityBee app.

Packages

Learn detailed pricing in the CityBee app.

Are there any extra fees?

Are there any extra fees for using a CityBee service?

Have questions?

Visit the FAQ page and check the answers to the Frequently Asked Questions.

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