Can I travel abroad with CityBee?

Yes! You can travel with CityBee cars to other EU countries (where CityBee cars are insured). Just first of all you need to contact our team and get our permission :).

You can contact Lithuania team via info@citybee.lt

You can contact Latvia team via info@citybee.lv

You can contact Estonia team via info@citybee.ee

You can travel to Lithuania, Latvia and Estonia with CityBee cars without our permission! For leaving car in other country You will be charged 59 euros.

How is the cost of a trip calculated?

The time for the car use starts from the moment of unlocking a car and ends when a car is locked with an app. Each time you use CityBee, you will pay only for the time of the use of a car and kilometers driven.

You don’t have to pay for fuel or insurance- we will take care of it!

Price calculator CityBee Lithuania

Price calculator CityBee Estonia

Price calculator CityBee Latvia

I forgot my personal belongings in a car. What should I do?

How long can a company use a car?

How do I log in to my CityBee mobile app if, after entering my email address, I am notified that “This email address has already been used”?

You probably already have a CityBee account linked to this email but it has a different phone number. Contact us by e-mail or by phone and we will help you solve this issue.

You can contact Lithuania team via info@citybee.lt or by phone +37070077084;

You can contact Latvia team via info@citybee.lv or by phone +371 27265460;

You can contact Estonia team via info@citybee.ee or by phone +372 600 0160.

How and where should I take a bike from?

Please note that this service is provided in Lithuania only.

Please select the nearest bicycle stop in the app.
Choose a bike and enter its number which you will find on a bike frame into the app.
Then click “unlock”. That’s it – now you can take a ride.
If you want to temporarily leave a bike, lock it manually, and later unlock it by pressing unlock button in the app

How to reserve and unlock a car?

When reserving a car, you have two options:

1. 15-minute free reservation– Choose a car, click on “Reserve” and you will get a 15-minute free reservation for your access to the car and its unlocking. If you do not unlock your car within 15 minutes, your reservation will be discontinued.

2. Extended reservation– a car can be reserved for more than 15 minutes. In such a case, when 15 minutes free of charge expire, paid reservation time will be calculated. A minute per paid reservation costs as much as a minute per using a chosen car. The maximum duration of this reservation is 2 hours. If you do not unlock a car by selecting “Unlock” in the app, the reservation will discontinue but you will have to pay for it. You can cancel a paid reservation. In this case, you will pay only for the used paid reservation time.

When you reach a car, click “Unlock” in the app. The car will unlock, and the keys will be inside the car.

If when trying to unlock a CityBee car (by clicking “Unlock” in the app), it does not open, please contact us by telephone and 24-hour beehive assistance center will help you.

Contacts in Lithuania: +370 70077084;

Contacts in Latvia: +371 272 6546;

Contacts in Estonia: +372 600 0160.

How do I complete the trip?

After using the CityBee car, return the vehicle to the desired CityBee parking zone. The zone is the area marked in orange on the CityBee app map where you can successfully complete the trip. After completing the trip and parking, make sure that you have not left your belongings in the car, as well as that you have not taken car documents or accessories with you. Remember to leave the key in the car, put it in the same place you picked it up, or leave it in a place where another customer can easily find it. Make sure all windows and sunroof are closed. When you get out of the car, open the active reservation in the mobile app and select the “End trip” command and confirm this action. Check that the car door has been locked successfully.

If the CityBee car does not lock when you try to complete the booking and lock it (by clicking the “End Trip” button on the mobile app), please contact us by phone – a 24-hour hive help center will help you.

CityBee Lithuania contacts: +37070077084;

CityBee Latvia contacts: +371 27265460;

CityBee Estonia contacts: +372 600 0160.

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Toyota C-HR

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How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

The price of this journey would be

0€

1 minute

0.19€

1 hour

7.99€

1 day

35.89€

1 week

159€

1 month

379€

km

0.24€

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Frequently Asked Questions

Drive

How to shift gears?

How to start a car?

Features

Where to find all car documents?

How is the radio controlled?

How to turn on the lights?

Fuel

How to refuel?

The gas tank is opened by lifting a switch to the left of the driver’s seat, then the tank cap is screwed off.
The gas tank is on the left side. The fuel type is indicated on the sticker that is on the cover for the gas tank, the sun visor, and in the vehicle registration certificate, found in the car’s glovebox. You can fill up at any Circle K station. You will find the fuel card in the visor and the PIN code is on the card. Pay with that card and keep driving 🙂

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