Price Calculator
Volkswagen E-Crafter
The price of this journey would be
0€
Trip start fee of 0.99€ is included in the price calculation.
If You refueled at another gas station and paid for it, we will reimburse your expenses.
In order to get a reimbursement to your bank account in Lithuania, If You are a natural person or a company, You need to contact us via email info@citybee.lt. Our team will provide You with a refund request sheet, that You will need to fill out and send back to us.
CityBee cars can be used to travel within the European Union (or where CityBee car insurance is valid). However, you need to get our prior permission first.
The permission request must be sent to the general email addresses:
You can contact the LT team via info@citybee.lt;
You can contact the LV team via info@citybee.lv;
You can contact the EE team via info@citybee.ee.
Before deciding whether to allow to transport CityBee car outside of LT, LV or EE, we will assess our technical and organisational capabilities and your history of using CityBee services.
Please note that you can drive to Latvia and Estonia without the permission, but if you leave the car in one of these countries (in a zone marked in the CityBee app), there is an additional charge of 79EUR. The charge is applicable regardless of the registration number of the car.
The maximum length of a reservation is 28 days if you wish to continue using CityBee service longer, just purchase another package or continue the trip with the “pay as you go” option and we will take the necessary steps to issue a monthly invoice for your ongoing trip.
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
If you wish to use your ON discount coupons, you must activate them before starting your trip, i.e., before reserving the vehicle for your trip. You can activate your coupons in the CityBee application, in the “Menu” section by pressing on the “CityBee ON” section and by selecting “Auto-apply”.
If you activate your discount coupons while having an active reservation, i.e., after reserving the vehicle or during a trip, the discount coupon will only be applied to your next trip.
You cannot use ON discount coupons to pay for your previous trips or to purchase a gift coupon.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
In improving our services, we always take into account customer feedback, changing needs, and seek to find new opportunities to enhance the customer experience. Therefore, this time, starting from March 1, 2024, we are suspending the operation of the accumulation discount system ON so that in the near future, we can offer even more valuable additional benefits to our most loyal customers. We believe that these benefits will allow you to enjoy CityBee journeys even more frequently.
We rely on other legal entities in the provision of our services (data centres, document, photo verification, administration, payment, audit, accounting, legal and advisory services, debt collection, mobile app usage analysis and statistics monitoring, direct marketing, email, SMS, payment intermediaries, etc.)
In all cases, we ensure that third parties providing services comply with our obligations of confidentiality and proper protection of personal data.
If necessary, your personal data may be provided to state and municipal authorities in accordance with applicable legislation and / or our legitimate interests.
After an accident involving a CityBee car used on your behalf, your data is transferred to insurance companies and, if necessary, to other parties involved in the accident.
CityBee also has the right and, in certain cases, the obligation to pass on information about road traffic offences committed by customers (e.g., speeding, drunk-driving) to the responsible authorities (e.g., the Police).
The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
The price of this journey would be
0€
Trip start fee of 0.99€ is included in the price calculation.
The car has an automatic gearbox, so the gears are switched by pressing the brake pedal, pressing the button on the gear switch, and putting the switch in the desired position.
P – Parking
R – Reverse gear
N- Neutral gear
D – Drive gear
B – The slow gear. This gear charges the battery for the electrical engine while driving.
The electric car starts exactly the same as a standard car with an internal combustion engine – by turning the key in the ignition switch or pressing the “Start engine” button.
Important: The engine won’t start until you fasten your seat belt.
the electric car’s engine like every hybrid car runs very quietly, so you won’t hear it start.
The cargo area can be opened by pressing the button on the driver’s door or the button on the car’s key.
All documents can be found in the storage box.
The car lights are turned on by turning the switch under the steering wheel on the left side.
Turns and high beam are connected by a lever on the left side behind the steering wheel.
Make sure the car is unlocked.
Open the cover of the car’s charging socket, which is located next to the driver’s door. If the cover does not open, one more time click “Unlock” button on the car key.
If you charge the car at an IgnitisON or ElintaCharge quick charge station, use the cable located on the right side of the station (“Type 2”) which is connected to the station:
1. Take the car key with the attached charging token (RFID key; you will find two different tokens next to each key: one for IgnitisON and the other for ElintaCharge charging stations).
2. Firstly, choose the charging token from the respective supplier at the charging station.
3. Select the charging connector by clicking the button next to “Select connector”.
If you charge the car at the 2-port Elinta Charge charging station:
1. Take the charging cable that is located under the front center seat of your CityBee car.
2. One side of the charging cable connect to the charging socket of the car and the other to the socket of the charging station.
3. Scan the ElintaCharge token at the specified location on the charging station.
4. The word “Charging” should light up at the charging station to indicate that the car is being charged.
5. Check the car’s charging socket: the green light should be on while the car is charging. If the light is off or orange, the car is not charging. Also check the vehicle information display (in the information panel behind the steering wheel): the time remaining until the vehicle is fully charged should be displayed.