Charging duration

Please note that this service is provided in Lithuania and Estonia.

Depending on the model and the charging station type, the time varies:

Fast charging stations (50+kW) – 0-80% in 45 min (VW e-Crafter, Fiat 500E) or 1h 10 min (Peugeot e-2008);
AC charging stations (11 kW) – 0-80% in 3.5h (VW e-Crafter, Fiat 500E) or 4.5h (Peugeot e-2008);
Home charging from domestic electric 220V socket – 0-80% in 14h (VW e-Crafter) or 20h (Peugeot e-2008, Fiat 500E).

What happens when I get a flat tire?

If you experience a flat tire during your trip, don’t worry—we’re here to help! Here’s what you should do:

Pull over safely: First and foremost, make sure you stop the car in a safe location.

Contact us immediately: Let us know about the flat tire as soon as possible by reaching out through the CityBee app or our customer service. We’ll guide you on the next steps and assist with any necessary arrangements.

Don’t attempt repairs on your own: We’ll take care of everything, so there’s no need to replace the tire yourself. Just follow the instructions provided by our team.

The good news is that the BeeChill fee is designed to cover tire repairs, provided that you follow our Terms of Service and adhere to traffic laws. You’ll be covered as long as the flat tire isn’t caused by actions like driving on it while it’s flat, causing more damage, or failing to report the incident.

For more details, please take a moment to review our Terms of Service. We’re here to support you and ensure your experience is as smooth as possible!

Cleanliness of the car during a long-term reservation

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Which paid car wash subscription can I choose?

IN LITHUANIA:

During the MyBee car rental period, a subscription to PRO BRO Tunnel Car Wash Midi program is provided twice a month.

IN ESTONIA:

During the Mybee subscription period, you can wash your car 2 times a month at the “Jazz pesulad” car washes listed below.

NB! At the moment, the service is only available in Tallinn, Viimsi and Tartu.

Tallinn

• Kadaka Jazz Pesutänav – Kadaka tee 60, Tallinn

• Peterburi tee Jazz Pesutänav – Peterburi tee 77, Tallinn

• Sõle Jazz Pesutänav – Sõle 25A/1, Tallinn

• Laagri Jazz Pesutänav – Pärnu mnt 453E, Tallinn

• Smuuli Jazz Pesutänav – Punane 43, Tallinn

• Tondi Jazz Pesutänav – A.H. Tammsaare tee 64, Tallinn

• Mustakivi Jazz Pesutänav – Mustakivi tee 15, Tallinn

Viimsi

• Viimsi Jazz Pesutänav – Paadi tee 7, Viimsi

Tartu

• Lõunakeskuse Jazz Pesutänav – Optika tn 22, Tartu

• Kalda Jazz Pesutänav – Kalda tee 43a, Tartu

• Ringtee Jazz Pesutänav – Ringtee 28A, Tartu

The washing service is used on the basis of the car’s registration number, which is identified by the number recognition system in Jazz Pesulad.

To enter the car wash you need to wait operators signal.

NB! Make sure your vehicle’s number plate is readable.

Does the fee cover tow truck costs?

BeeChill fee covers towing costs if the vehicle needs to be towed due to an accident—just make sure to inform us right away, and we’ll handle the rest.

However, the BeeChill fee does not cover towing costs in the following situations:

Running out of charge: If you discharge the EV battery, towing costs won’t be covered, as it’s your responsibility to ensure the vehicle has enough charge, just like with fuel in traditional cars.

Parking violations: If the vehicle is towed because of a traffic violation, such as parking in a restricted area, the fee will not cover the costs and you’ll be responsible for the towing charges.

In these cases, it’s important to follow traffic rules and keep an eye on the vehicle’s battery or fuel level to avoid extra costs. For more details, please refer to our Terms of Service or Pricelist.

Do I have to check the vehicle before the trip?

Can I cancel my purchased CityBee subscription plan?

Smoking in CityBee cars

Volkswagen Taigo

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

22.49€

km

0.32€

Charging duration

What happens when I get a flat tire?

Cleanliness of the car during a long-term reservation

In Lithuania

In Latvia

In Estonia

Which paid car wash subscription can I choose?

Does the fee cover tow truck costs?

Do I have to check the vehicle before the trip?

Can I cancel my purchased CityBee subscription plan?

Smoking in CityBee cars

Volkswagen Taigo

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Charging duration

What happens when I get a flat tire?

Cleanliness of the car during a long-term reservation

Which paid car wash subscription can I choose?

Does the fee cover tow truck costs?

Do I have to check the vehicle before the trip?

Can I cancel my purchased CityBee subscription plan?

Smoking in CityBee cars

Volkswagen Taigo

Price Calculator

Volkswagen Taigo

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

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