I paid for the fuel myself

Does the fee cover tow truck costs?

BeeChill fee covers towing costs if the vehicle needs to be towed due to an accident—just make sure to inform us right away, and we’ll handle the rest.

However, the BeeChill fee does not cover towing costs in the following situations:

Running out of charge: If you discharge the EV battery, towing costs won’t be covered, as it’s your responsibility to ensure the vehicle has enough charge, just like with fuel in traditional cars.

Parking violations: If the vehicle is towed because of a traffic violation, such as parking in a restricted area, the fee will not cover the costs and you’ll be responsible for the towing charges.

In these cases, it’s important to follow traffic rules and keep an eye on the vehicle’s battery or fuel level to avoid extra costs. For more details, please refer to our Terms of Service or Pricelist.

Extended reservation

Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.

The price for extended reservation costs as much as the time price for that specific car displayed in the price list.

The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.

Road taxes

Vignette and toll road rules depend on the country you are driving in:

🇱🇹 Lithuania

Vignettes are required for vans when driving on toll roads.

Drivers must purchase the vignette themselves and cover any applicable road charges.

You can find toll roads here:
https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai

You can purchase the vignette here:
https://pirkti.keliumokestis.lt/purchase/cart.xhtml

🇱🇻 Latvia

No vignette is required when driving within Latvia.

All necessary road charges are already included in the service price.

🇪🇪 Estonia

A vignette is required only if the vehicle weight exceeds 3500 kg.

If applicable, the driver must purchase it.

You can purchase the vignette here:
https://www.teetasu.ee/

Important

If you plan to drive outside the country where the vehicle was rented, please check the vignette and toll requirements in advance, as additional charges may apply.

Vans and zones thereof

Vans have their own parking zones, which are different from the ones for cars. Just tap the van icon in the app to see where you can go. The color-coding works the same way you’re used to:

– Clear zones – Park or end your trip here anytime, as long as you follow regular parking rules
– Yellow zones – These might add a small fee or give you a discount when you start or finish a trip. Tap the € symbol to check the exact amount for that zone
– Grey zones – No ending trips here, sorry!

The good news? You don’t have to bring the van back to where you picked it up. Any allowed van zone works.

One thing to keep in mind: Electric vans have their own special zones. If you plan to drive an electric van, make sure to select it in the app, that way you’ll only see their specific zones.

For more details on parking zones, see our guide here.

Car interior cleanliness

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Long-term car reservation for individuals

Currently, CityBee offers a long-term car rental, and any car from the CityBee car park can be rented. Usage is no different from short-term CityBee rent service, and all the offered benefits (insurance, fuel, washing) remain.

How long can a person use a car?

The maximum length of a reservation is 28 days. If you wish to continue using CityBee service longer, just purchase another package or continue the trip with the “pay as you go” option and we will take the necessary steps to issue a monthly invoice for your ongoing trip.

What is the amount of time you will be charged for a trip when an individual uses the car?

During long-term reservation (trip package), the sum is charged before the start of the trip and if additional time and/or km is required after the prepayment package ends, the sum for the actual accumulated amount will be deducted during or at the end of the trip.

The money will be deducted from your selected card. If you have money in your CityBee wallet or have accumulated credit, for example for refueling, the funds will be deducted from this amount first. If the amount cannot be deducted, we will ask you to pay it or leave the car.

Type of fuel

BMW 118i

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

22.99€

km

0.34€

I paid for the fuel myself

Does the fee cover tow truck costs?

Extended reservation

Road taxes

🇱🇹 Lithuania

🇱🇻 Latvia

🇪🇪 Estonia

Important

Vans and zones thereof

Car interior cleanliness

In Lithuania

In Latvia

In Estonia

Long-term car reservation for individuals

Type of fuel

BMW 118i

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

Everything you need is CityBee app!

I paid for the fuel myself

Does the fee cover tow truck costs?

Extended reservation

Road taxes

Vans and zones thereof

Car interior cleanliness

Long-term car reservation for individuals

Type of fuel

BMW 118i

Price Calculator

BMW 118i

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

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Everything you need is CityBee app!