Who can purchase the CityBee subscription?

Insurance of CityBee cars

All CityBee cars are covered by compulsory Civil Liability Insurance, so you do not need to worry about the insurance. The car is equipped with an insurer-compliant, satellite-linked security system that will protect CityBee from possible theft.

To learn more about your financial responsibility in case of an accident, check out our article: “What is my financial liability in the event of a car accident?”

Link to the law governing the CMTPLI in Lithuania;

Link to the law governing the CMTPLI in Latvia;

Link to the law governing the CMTPLI in Estonia.

I paid for the fuel myself

If You refueled at another gas station and paid for it, we will reimburse your expenses.

In order to get a reimbursement to your bank account, If You are a natural person or a company, You need to contact us via email info@citybee.lt., info@citybee.lv or info@citybee.ee. Please provide a payment receipt and our team will provide You a refund request sheet, that You will need to fill out and send back to us.

On what basis do you process my personal data?

We process your personal data on the basis of your consent in order to conclude, execute, and administer the agreement concluded with you, to comply with the requirements of legal acts, and for the legitimate interest.

The CityBee Privacy Policy (https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

What data about me do you collect and for what purposes?

We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.

In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Leaving the car in private parking lots

Disconnecting the electric car from the charging station

Please note that this service is provided in Lithuania and Estonia.

Lithuania:

Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).
In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
1. Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).
2. Wait a few seconds until the charging process is fully stopped.
3. Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
1. Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.
2. Wait a few seconds until the charging process is fully stopped.
3. Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
4. Don’t leave the cable at the charging station, put the cable back in the car:
  
  • In the case of the VW e-Crafter electric van – under the front center seat
  
  • In the case of a passenger car – to the spare wheel space in the trunk.

If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.

Estonia:

Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:

Take the Eleport charging card and tap it on the reader
Press ”Stop Charging” (”Lõpeta laadimine”) – this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger

Smoking in CityBee cars

Volkswagen Tiguan

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How long is your trip going to be?

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How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

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The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.12€

1 hour

5.79€

1 day

24.99€

km

0.32€

Atkreipk dėmesį, jog šis Volkswagen Tiguan yra dyzelinio variklio!

Who can purchase the CityBee subscription?

Insurance of CityBee cars

I paid for the fuel myself

On what basis do you process my personal data?

What data about me do you collect and for what purposes?

Leaving the car in private parking lots

Disconnecting the electric car from the charging station

Smoking in CityBee cars

Volkswagen Tiguan

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Who can purchase the CityBee subscription?

Insurance of CityBee cars

I paid for the fuel myself

On what basis do you process my personal data?

What data about me do you collect and for what purposes?

Leaving the car in private parking lots

Disconnecting the electric car from the charging station

Smoking in CityBee cars

Volkswagen Tiguan

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