In which paid CityBee zones can I park in?

In addition to Tallinn city center and downtown parking zones you are allowed to park and end the trip in the following private parking areas which are in the CityBee zone:

Europark: You are allowed to park and end the trip in all open Europark parking lots (except parking houses and parking lots with gates) in Tallinn, which are included in CityBee zones.

When parking you are obligated to follow parking requirements and traffic rules. Client is responsible paying for parking in parking lots that are not listed above.

You are not allowed to park or end the trip in the areas of apartment associations and special permits, even if there is a green CityBee parking zone.

Parking fines issued during the reservation and/or after the reservation are disputed with the data of the person responsible for the company organizing the parking. If this is not possible, CityBee pays the parking fine and reissues the fine to the responsible person.

CityBee rules, policies, procedures apply to me

Can I purchase additional long-distance trip packages if I have an active CityBee subscription plan but haven’t used all my trips?

Traffic accident statement

In the event of a traffic accident, follow the valid road traffic regulations of the country where the accident happened. If the accident is not complicated, there are no more than two cars involved and there are no casualties, a sketch of the accident is drawn and an accident statement is filled out, which You will find in the storage compartment. If parties disagree about the fault of the participants in the event, the police are called.

Each accident statement should include the causer of the accident and the victim. In the sketch, it is necessary to specify how many vehicles and which of those vehicles encountered in the accident.

ATTENTION!

When filling out the accident statement, keep in mind that both participants need to specify their contacts, each take a copy of the declaration and sign it (the victim signs only in box 15). Do not forget to fill out the circumstances field (12), it is mandatory.

An example of the filled out accident statement:

In Lithuania https://help.citybee.tech/lt/articles/5615179-kaip-pildyti-eismo-ivykio-deklaracija;

In Latvia https://help.citybee.tech/lv/articles/5615179-ka-aizpildit-saskanoto-pazinojumu;

In Estonia https://help.citybee.tech/et/articles/5615179-kuidas-taita-liiklusonnetuse-teadet.

You can also fill out the accident statement online:

In Lithuania https://draudimoivykiai.lt/;

In Latvia https://www.ltab.lv/spapp/;

In Estonia https://avarii.lkf.ee/et/.

Car maintenance during a long-term reservation

I paid for the fuel myself

If You refueled at another gas station and paid for it, we will reimburse your expenses.

In order to get a reimbursement to your bank account, If You are a natural person or a company, You need to contact us via email info@citybee.lt., info@citybee.lv or info@citybee.ee. Please provide a payment receipt and our team will provide You a refund request sheet, that You will need to fill out and send back to us.

Refund request term

Failure to Comply with Speed Limit Notification

At CityBee, we prioritize safety, both for our drivers and everyone on the road. If you happen to exceed the speed limit, we’ll call you or send you a notification to remind you to slow down.

However, if after receiving this notification you continue to exceed the speed limit, a fine specified in our Pricelist will be applied. This fine serves as a reminder to follow the rules of the road and keep your driving safe.

By respecting speed limits, you’re not only avoiding fines but also contributing to a safer experience for everyone. Let’s keep it safe and smooth on the roads!

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According to the information you provided, it would be cheaper to buy a package.

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0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.12€

1 hour

5.79€

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24.99€

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0.32€

In which paid CityBee zones can I park in?

CityBee rules, policies, procedures apply to me

Can I purchase additional long-distance trip packages if I have an active CityBee subscription plan but haven’t used all my trips?

Traffic accident statement

Car maintenance during a long-term reservation

I paid for the fuel myself

Refund request term

Failure to Comply with Speed Limit Notification

Toyota Corolla Cross

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Automatic transmision

Bluetooth

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Everything you need is CityBee app!

In which paid CityBee zones can I park in?

CityBee rules, policies, procedures apply to me

Can I purchase additional long-distance trip packages if I have an active CityBee subscription plan but haven’t used all my trips?

Traffic accident statement

Car maintenance during a long-term reservation

I paid for the fuel myself

Refund request term

Failure to Comply with Speed Limit Notification

Toyota Corolla Cross

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