Failure to Comply with Speed Limit Notification

At CityBee, we prioritize safety, both for our drivers and everyone on the road. If you happen to exceed the speed limit, we’ll call you or send you a notification to remind you to slow down.

However, if after receiving this notification you continue to exceed the speed limit, a fine specified in our Pricelist will be applied. This fine serves as a reminder to follow the rules of the road and keep your driving safe.

By respecting speed limits, you’re not only avoiding fines but also contributing to a safer experience for everyone. Let’s keep it safe and smooth on the roads!

In which paid CityBee zones can I park in?

In addition to Tallinn city center and downtown parking zones you are allowed to park and end the trip in the following private parking areas which are in the CityBee zone:

Europark: You are allowed to park and end the trip in all open Europark parking lots (except parking houses and parking lots with gates) in Tallinn, which are included in CityBee zones.

When parking you are obligated to follow parking requirements and traffic rules. Client is responsible paying for parking in parking lots that are not listed above.

You are not allowed to park or end the trip in the areas of apartment associations and special permits, even if there is a green CityBee parking zone.

Parking fines issued during the reservation and/or after the reservation are disputed with the data of the person responsible for the company organizing the parking. If this is not possible, CityBee pays the parking fine and reissues the fine to the responsible person.

Why is the service labeled as BETA?

The CityBee subscription is a test service. We are constantly looking for new ways to help our customers travel more affordably and conveniently. In planning the CityBee subscription, we considered the needs of our most active customers and decided to offer plans for the most common types of city trips, allowing customers to enjoy cost-effective travel without worrying about time. We will periodically evaluate the service’s activity and improve it as needed. All customer feedback and expectations are highly appreciated. If you have any comments, please reach out to info@citybee.lt.

CityBee reserves the right to change the terms of the CityBee subscription at any time.

Why I cannot go faster than 90 km/h with VW e-Crafter (In Lithuania only)?

Please note that this service is provided in Lithuania only.

As this vehicle is intended for city use, it is not equipped with a high-mileage battery. Therefore, if you are planning to go outside the city, a speed limited at 90 km/h ensures that the car does not use too much energy while driving. This way, You will safely reach the nearest electric charging station.

Forgot/Lost items

If you forget your personal belongings in a CityBee car, you can retrieve them by:

Reserving and unlocking your last car as usual.
You can retrieve your items for free for 24 hours after your last journey.
You have 5 free minutes to collect your belongings, do not turn on ignition if you don’t plan to use the car. If the car will be used for longer than 5 minutes, a paid reservation will start automatically.

Please note, that if you do not recover your items within 24 hours, you can find the car location, where the items were left, by using this link. If you are unable to find the car you are looking for, please, be patient, somebody is using it right now:
LT: https://map.citybee.lt/#/main-map
EE: https://map.citybee.ee/#/main-map
LV: https://map.citybee.lv/#/main-map

If you need more assistance, contact us at info@citybee.lt, info@citybee.lv, info@citybee.ee or in-app chat.

Four wheel drive cars

CityBee rules, policies, procedures apply to me

Driver's license registry

If you also want to use the car sharing service, you must confirm the validity of your driver’s license.

You can do this in minutes by following the instructions in the mobile CityBee app! In the app, choose to add driver’s license.

First, the app will ask you to take a photo of the front side of your driver’s license. In the next step, take a selfie. The last step is to take a photo of yourself with your driver’s license in your hand.

Make sure the document is valid, intact and suitable for using. The document must be removed from a case or sheath. When taking a driver’s license, the document number, personal identification number and personal photo must be clearly visible, so make sure the lighting is good and the photos are bright.

Attention! We only accept photocard driver’s licences.

Opel Mokka

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 1.49€ is included in the price calculation.

1 minute

0.12€

1 hour

5.79€

1 day

24.99€

km

0.31€

Failure to Comply with Speed Limit Notification

In which paid CityBee zones can I park in?