CityBee cars

Do I have to check the vehicle before the trip?

Driver's license registry

If you also want to use the car sharing service, you must confirm the validity of your driver’s license.

You can do this in minutes by following the instructions in the mobile CityBee app! In the app, choose to add driver’s license.

First, the app will ask you to take a photo of the front side of your driver’s license. In the next step, take a selfie. The last step is to take a photo of yourself with your driver’s license in your hand.

Make sure the document is valid, intact and suitable for using. The document must be removed from a case or sheath. When taking a driver’s license, the document number, personal identification number and personal photo must be clearly visible, so make sure the lighting is good and the photos are bright.

Attention! We only accept photocard driver’s licences.

What should I do if a car runs out of windshield washer fluid or oil?

Does the fee cover tow truck costs?

BeeChill fee covers towing costs if the vehicle needs to be towed due to an accident—just make sure to inform us right away, and we’ll handle the rest.

However, the BeeChill fee does not cover towing costs in the following situations:

Running out of charge: If you discharge the EV battery, towing costs won’t be covered, as it’s your responsibility to ensure the vehicle has enough charge, just like with fuel in traditional cars.

Parking violations: If the vehicle is towed because of a traffic violation, such as parking in a restricted area, the fee will not cover the costs and you’ll be responsible for the towing charges.

In these cases, it’s important to follow traffic rules and keep an eye on the vehicle’s battery or fuel level to avoid extra costs. For more details, please refer to our Terms of Service or Pricelist.

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

In the CityBee app, parking zones marked in yellow usually have a drop-off and/or pick-up fee for CityBee cars. This fee does not apply to trips made under the CityBee subscription. The drop-off fee in the yellow CityBee zone is not charged even if the trip starts under the subscription plan but ends with the pay-as-you-go pricing due to exceeding the allocated kilometers and/or minutes in the subscription plan.

When purchasing additional trips, i.e., trip packages, during the subscription period, the CityBee drop-off and/or pick-up fee waiver in the yellow zone does not apply for the package trips.

For more information on CityBee parking zones, click here.

Car wash

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

What should I do if I don’t want to use up the trip from the subscription plan?

Skoda Kamiq

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

4.99€

1 day

23.49€

km

0.32€

CityBee cars

Do I have to check the vehicle before the trip?

Driver's license registry

What should I do if a car runs out of windshield washer fluid or oil?

Does the fee cover tow truck costs?

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

Car wash

In Lithuania

In Latvia

In Estonia

What should I do if I don’t want to use up the trip from the subscription plan?

Skoda Kamiq

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

Everything you need is CityBee app!

CityBee cars

Do I have to check the vehicle before the trip?

Driver's license registry

What should I do if a car runs out of windshield washer fluid or oil?

Does the fee cover tow truck costs?

What is the yellow CityBee parking zone, and what benefits apply when purchasing a CityBee subscription plan?

Car wash

What should I do if I don’t want to use up the trip from the subscription plan?

Skoda Kamiq

Price Calculator

Skoda Kamiq

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

More from CityBee

Volkswagen Tiguan

Toyota Corolla Touring

Ford Focus Wagon

Skoda Karoq

Peugeot 308

BMW 118i

Toyota Corolla Cross

KIA Sportage

Skoda Kamiq

Renault Arkana

Volkswagen Taigo

Ford Kuga

Nissan Qashqai

Ford Focus

Volkswagen T-Roc R-line

Skoda Fabia

Toyota Corolla

Volkswagen T-Cross

Toyota C-HR

Everything you need is CityBee app!