Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

We rely on other legal entities in the provision of our services (data centres, document, photo verification, administration, payment, audit, accounting, legal and advisory services, debt collection, mobile app usage analysis and statistics monitoring, direct marketing, email, SMS, payment intermediaries, etc.)

In all cases, we ensure that third parties providing services comply with our obligations of confidentiality and proper protection of personal data.

If necessary, your personal data may be provided to state and municipal authorities in accordance with applicable legislation and / or our legitimate interests.

After an accident involving a CityBee car used on your behalf, your data is transferred to insurance companies and, if necessary, to other parties involved in the accident.

CityBee also has the right and, in certain cases, the obligation to pass on information about road traffic offences committed by customers (e.g., speeding, drunk-driving) to the responsible authorities (e.g., the Police).

The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Duration of registration

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Payment for fuel

When using CityBee, you do not need to pay for the fuel – you will pay only for the time used and for kilometers driven.

When the fuel drops to 1/4 volume of the tank capacity, go to any Circle-K gas station in Lithuania and fuel the bee. Fill a full fuel tank and pay with the gas stations’ card which you will find in the CityBee car at the sun visor on the top of the driver’s side.

You will find the payment card PIN code and fuel type in the CityBee app after opening your active reservation.

Previous conversations in the live chat

Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.

You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.

Select ,,See previous” and You will see all Your previous conversations in the live chat.

Registration fee

Temporary lock with a key

If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.

When does the CityBee subscription plan become active?

Opel Mokka

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 1.49€ is included in the price calculation.

1 minute

0.12€

1 hour

5.79€

1 day

24.99€

km

0.32€

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

Duration of registration

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Payment for fuel

Previous conversations in the live chat

Registration fee

Temporary lock with a key

When does the CityBee subscription plan become active?

Opel Mokka

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

Duration of registration

What should I do if my CityBee subscription plan expires before I’ve used all my allocated trips?

Payment for fuel

Previous conversations in the live chat

Registration fee

Temporary lock with a key

When does the CityBee subscription plan become active?

Opel Mokka

Price Calculator

Opel Mokka

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

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Everything you need is CityBee app!