Reserving and unlocking the vehicle

When reserving a car, you have two options:

· Choose a car, click on “Reserve,” and you will get a free 15-minute reservation, giving you access to the car for unlocking

· If you do not unlock the car within this 15-minute window, your reservation will automatically end unless you choose to pay for an extension.

If 15 minutes isn’t enough, you can extend your reservation for longer periods, but keep in mind:

· You can easily extend your reservation through the app after you’ve booked the car. Just click on Reservation and then select Extend.

· After the 15 minutes expire, the paid reservation time will begin. The cost per reserved minute is the same as the cost per minute when driving the car;

· You can extend the reservation for up to 24 hours;

· If you do not unlock the car by selecting “Unlock” in the app, the reservation will automatically end, and you will be charged for the time the reservation was active.
You can cancel a paid reservation at any time, and you will only be charged for the time used.

Once you’ve reached the car, click “Unlock” in the app. The car will unlock, and the keys will be inside the vehicle.

If you encounter any issues while trying to unlock the car using the app, please contact us by phone, and our 24-hour Beehive Assistance Center will be happy to help:

Contacts in Lithuania: +370 70077084;

Contacts in Latvia: +371 272 65460;

Contacts in Estonia: +372 600 0160.

Entering Jūrmala

Refueling at a non-Circle-K gas station

If You refueled at another gas station and paid for it, we will reimburse your expenses.

In order to get a reimbursement to your bank account in Lithuania, If You are a natural person or a company, You need to contact us via email info@citybee.lt. Please send our team payment receipt and we will provide You refund request sheet, that You will need to fill out and send back to us.

Four wheel drive cars

Can I purchase additional long-distance trip packages if I have an active CityBee subscription plan but haven’t used all my trips?

Drivers license verification video call

During the process of drivers license approval, sometimes the system will ask you to join a video call.

You will receive a link to this call via SMS and e-mail. After receiving this link, please click on it and join the video call during these hours – 8:00-00:00.

If you do not join the video call within 7 days, the driver’s license will not be successfully approved.

Driving without 2 years of experience

Car wash locations

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Skoda Kamiq

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.11€

1 hour

5.49€

1 day

23.49€

km

0.32€

Reserving and unlocking the vehicle

Entering Jūrmala

Refueling at a non-Circle-K gas station

Four wheel drive cars

Can I purchase additional long-distance trip packages if I have an active CityBee subscription plan but haven’t used all my trips?

Drivers license verification video call

Driving without 2 years of experience

Car wash locations

In Lithuania

In Latvia

In Estonia

Skoda Kamiq

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Reserving and unlocking the vehicle

Entering Jūrmala

Refueling at a non-Circle-K gas station

Four wheel drive cars

Can I purchase additional long-distance trip packages if I have an active CityBee subscription plan but haven’t used all my trips?

Drivers license verification video call

Driving without 2 years of experience

Car wash locations

Skoda Kamiq

Price Calculator

Skoda Kamiq

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

Child seat

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