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Nissan Qashqai
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
If you want to change your phone number in the CityBee app, please follow these steps:
Menu > My profile > Phone number. Specify the new phone number and enter the verification code, which you will receive as an SMS to the new phone number.
If you want to change the phone number registered in the CityBee app, but cannot access your profile in the app, please send us a request by e-mail, using the e-mail address you specified in your CityBee profile, and indicate your new phone number. We will change it upon request.
If you are unable to access the email inbox associated with your account, kindly get in touch with our customer support team for further assistance.
Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card and You will be able to use the services again.
Email for contacting (for Citybee Lithuania customers): info@citybee.lt;
Email for contacting (for Citybee Latvia customers): info@citybee.lv;
Email for contacting (for Citybee Estonia customers): info@citybee.ee.
When reserving a car, you have two options:
· Choose a car, click on “Reserve,” and you will get a free 15-minute reservation, giving you access to the car for unlocking
· If you do not unlock the car within this 15-minute window, your reservation will automatically end unless you choose to pay for an extension.
If 15 minutes isn’t enough, you can extend your reservation for longer periods, but keep in mind:
· You can easily extend your reservation through the app after you’ve booked the car. Just click on Reservation and then select Extend.
· After the 15 minutes expire, the paid reservation time will begin. The cost per reserved minute is the same as the cost per minute when driving the car;
· You can extend the reservation for up to 24 hours;
· If you do not unlock the car by selecting “Unlock” in the app, the reservation will automatically end, and you will be charged for the time the reservation was active.
You can cancel a paid reservation at any time, and you will only be charged for the time used.
Once you’ve reached the car, click “Unlock” in the app. The car will unlock, and the keys will be inside the vehicle.
If you encounter any issues while trying to unlock the car using the app, please contact us by phone, and our 24-hour Beehive Assistance Center will be happy to help:
Contacts in Lithuania: +370 70077084;
Contacts in Latvia: +371 272 65460;
Contacts in Estonia: +372 600 0160.
Please note that we do not process refunds older than 3 months. e.g. If you have filled up at a non Circle-K petrol station, the fuel receipt cannot be older than 3 months when you apply for a refund.
The maximum length of a reservation is 28 days if you wish to continue using CityBee service longer, just purchase another package or continue the trip with the “pay as you go” option and we will take the necessary steps to issue a monthly invoice for your ongoing trip.
Yes, you can. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below. If your country is not on the list – unfortunately you will not be able to register.
Australia |
Austria |
Belarus |
Belgium |
Bulgaria |
Canada |
Croatia |
Cyprus |
Czech Republic |
Denmark |
Egypt |
Estonia |
Finland |
France |
Georgia |
Germany |
Greece |
Hungary |
Iceland |
Ireland |
Isle of Man |
Israel |
Italy |
Latvia |
Liechtenstein |
Lithuania |
Luxembourg |
Malta |
Monaco |
Netherlands |
New Zealand |
Norway |
Poland |
Portugal |
Romania |
Russia |
San Marino |
Slovakia |
Slovenia |
Spain |
Sweden |
Switzerland |
Turkey |
Ukraine |
United Kingdom |
United State of America |
Our system is unable to accept International Driver’s Permits/ Licenses.
The fuel is refilled at any Circle K gas station (you have to pay for the fuel with the CityBee fuel card found inside the car)!
CityBee wallet is a virtual payment method which can be used to pay for CityBee services. You can find your CityBee wallet in the app by clicking Menu -> Payments.
CityBee wallet cannot be topped up, but the balance will be used automatically.
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.