What does the BeeChill fee cover?

The BeeChill fee has your back by covering damages in the event of an accident where you’re at fault. Just remember, it’s essential to report the incident to us immediately.

However, there are certain situations where the BeeChill fee won’t cover the damages. These exceptions are outlined in our Terms of Service (section 7.17) and include cases such as:

Failing to report the incident to us;

Driving under the influence of alcohol or drugs;

Violating traffic regulations;

Engaging in intentional or grossly negligent actions.

To make sure you’re protected, the BeeChill fee is applied to each trip as outlined in our our Pricelist. For full details, we encourage you to check out the Terms of Service.

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

We rely on other legal entities in the provision of our services (data centres, document, photo verification, administration, payment, audit, accounting, legal and advisory services, debt collection, mobile app usage analysis and statistics monitoring, direct marketing, email, SMS, payment intermediaries, etc.)

In all cases, we ensure that third parties providing services comply with our obligations of confidentiality and proper protection of personal data.

If necessary, your personal data may be provided to state and municipal authorities in accordance with applicable legislation and / or our legitimate interests.

After an accident involving a CityBee car used on your behalf, your data is transferred to insurance companies and, if necessary, to other parties involved in the accident.

CityBee also has the right and, in certain cases, the obligation to pass on information about road traffic offences committed by customers (e.g., speeding, drunk-driving) to the responsible authorities (e.g., the Police).

The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Registration fee

Purchase of screenwash

Why is the service labeled as BETA?

The CityBee subscription is a test service. We are constantly looking for new ways to help our customers travel more affordably and conveniently. In planning the CityBee subscription, we considered the needs of our most active customers and decided to offer plans for the most common types of city trips, allowing customers to enjoy cost-effective travel without worrying about time. We will periodically evaluate the service’s activity and improve it as needed. All customer feedback and expectations are highly appreciated. If you have any comments, please reach out to info@citybee.lt.

CityBee reserves the right to change the terms of the CityBee subscription at any time.

Car with delivery

How to order a car with delivery?

Fill out the order form – at least 12 hours before the delivery of the car.
We will contact you after receiving the order.
When choosing 1d+50km and 1d+75km prepaid packages, the delivery fee will be 8.99 eur. If you choose a larger prepaid package, delivery will be free.
The cost of the selected prepaid package will be applied in the first minute.
Only passenger cars can be ordered. Van delivery is not possible.
The service cannot be canceled if there are 3 hours or less left until the scheduled delivery. If the service is canceled within this time period, the selected prepaid package will be charged.

With which CityBee tariff can I order a car with delivery?

You can order a car only by choosing one of the prepaid packages, which are at least 24 hours. The pre-paid package fee for the car will be applied at the time it is delivered and its booking starts. If you drive more kilometers or a longer period of time than in the selected prepaid package, an additional fee will be applied according to the “Pay as you go” tariff.

Why order a car with delivery?

Order a car and be worry-free! You won’t have to worry about whether the CityBee car will be nearby at the desired time, what model the car will be, whether it will be clean, whether it will be in perfect technical condition – we will take care of all this before delivery!

Important:

Car with delivery is available in LV and EE countries only.

When ordering a car with delivery, the car includes fuel, insurance, the possibility to use the Riga Traffic parking lot free of charge, cleanliness and technical service.

In case of additional conditions during delivery, information about its necessity must be provided in the comment.

Extended reservation

Once you reserve a car, you are able to keep it reserved for you 15 minutes for free. However, if you weren’t able to reach the car within 15 minutes and need additional time – you can easily extend your reservation through the app. Just click on Reservation and then select Extend.

The price for extended reservation costs as much as the time price for that specific car displayed in the price list.

The maximum duration of the extended reservation is 24 hours. If you do not unlock a car by selecting Unlock in the app within that period, the reservation will discontinue and you will be charged for the time used. You can cancel the extended reservation anytime. In this case, you will pay only for the used paid reservation time.

Duration of registration

Nissan Qashqai

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.12€

1 hour

5.79€

1 day

24.99€

km

0.32€

What does the BeeChill fee cover?

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

Registration fee

Purchase of screenwash

Why is the service labeled as BETA?

Car with delivery

Extended reservation

Duration of registration

Nissan Qashqai

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Everything you need is CityBee app!

What does the BeeChill fee cover?

Do you pass on my personal data to third parties? Who processes my data? In which countries is my data processed?

Registration fee

Purchase of screenwash

Why is the service labeled as BETA?

Car with delivery

Extended reservation

Duration of registration

Nissan Qashqai

Price Calculator

Nissan Qashqai

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

More from CityBee

Volkswagen Tiguan

Toyota Corolla Touring

Ford Focus Wagon

Skoda Karoq

Peugeot 308

BMW 118i

Toyota Corolla Cross

Opel Crossland

KIA Sportage

Skoda Kamiq

Renault Arkana

Volkswagen Taigo

Ford Kuga

Nissan Qashqai

Jeep Compass

Ford Focus

Volkswagen T-Roc R-line

Opel Mokka

Skoda Fabia

Toyota Corolla

Volkswagen T-Cross

Toyota C-HR

Everything you need is CityBee app!