Is signing up for CityBee paid?

On what basis do you process my personal data?

We process your personal data on the basis of your consent in order to conclude, execute, and administer the agreement concluded with you, to comply with the requirements of legal acts, and for the legitimate interest.

The CityBee Privacy Policy (https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

I found the car damaged/dirty. What should I do?

If you find a CityBee car dirty or damaged (if the damage is not marked with an orange sticker “Reported”), please report by the application or take a photo and send it to us by email or a Facebook message and indicate a vehicle state plate number.

Email for CityBee LT damages info@citybee.lt;

Email for Citybee EE damages info@citybee.ee;

Email for Citybee LV damages info@citybee.lv.

Where can I wash the car?

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Measurements of the cargo area

VW Crafter, VW e- Crafter and MAN TGE

Cargo area measurements:

Length – 3201 mm.;

Height – 1961 mm.;

Width – 1832 mm.;

Width between wheelhouse – 1380 mm..

VW Crafter load capacity is up to 1411kg.

VW e- Crafter load capacity is up to 950kg.

Renault Master

Cargo area measurements:

Height – 1894 mm.;

Width – 1765 mm.;

Length – 3733 mm.

Car measurements:

Height – 2488 mm.;

Width – 2470 mm.;

Length – 6225 mm.

Load capacity is up to 1434kg.

Ford Transit

Cargo area measurements:

Height – 1886 mm.;

Width – 1784 mm.;

Length – 3494 mm;

Width between wheelhouse – 1392mm.

Car measurements:

Height – 2547 mm.;

Width – 2059 mm.;

Length – 5981 mm.

Load capacity is up to 1220kg.

,,My wallet"

CityBee wallet is a virtual payment method which can be used to pay for CityBee services. You can find it in the Menu bar under “Payments” section.

You can top up CityBee wallet using your bank card. The wallet can be topped up unlimited times.

Your reservation will automatically be paid using CityBee wallet. If the wallet balance is insufficient, the money will be charged from the bank card that is linked to your account.

Individuals cannot add funds to the CityBee wallet with a payment card, linked in a business profile.

CityBee wallets are separate between countries. This means that if you topped up your wallet in Lithuania – the wallet balance can be used only for reservations made in Lithuania.

Can I carry children?

Children must be carried in kids’ chairs. CityBee cars have kids’ chairs (you can see whether there is a chair in a selected car by clicking on the car icon on the map or using a filter and selecting the criteria “Cars with kids’ chairs”). Chairs are for older children, i.e. this is a raised seat without a backrest.

Road traffic rules warn that children under the age of 12 and not higher than 150 cm are allowed to sit in the front seat only in special seats adapted to their weight and height.

For safety reasons, CityBee cars only provide a group 2/3 booster cushion for children from 22-36 kg, aged 6 to 12 years, following the law.

Can I remove my driver's license from my Citybee account?

Renault Master

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.99€ is included in the price calculation.

1 minute

0.29€

1 hour

10.9€

1 day

41.9€

km

0.35€

Is signing up for CityBee paid?

On what basis do you process my personal data?

I found the car damaged/dirty. What should I do?

Where can I wash the car?

In Lithuania

In Latvia

In Estonia

Measurements of the cargo area

,,My wallet"

Can I carry children?

Can I remove my driver's license from my Citybee account?

Renault Master

Car gallery

All features for your trip!

Bluetooth

Navigation

Air conditioning

USB

Everything you need is CityBee app!

Is signing up for CityBee paid?

On what basis do you process my personal data?

I found the car damaged/dirty. What should I do?

Where can I wash the car?

Measurements of the cargo area

,,My wallet"

Can I carry children?

Can I remove my driver's license from my Citybee account?

Renault Master

Price Calculator

Renault Master

Car gallery

All features for your trip!

Bluetooth

Navigation

Air conditioning

USB

More from CityBee

MAN TGE

Ford Transit

Renault Master

Everything you need is CityBee app!