Country list of supported Drivers Licenses

Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below.

If your country is not on the list – unfortunately, you will not be able to register.

Also, our system is unable to accept International Driver’s Permits/ Licenses.

Australia

Austria

Belarus

Belgium

Bulgaria

Canada

Croatia

Cyprus

Czech Republic

Denmark

Egypt

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Isle of Man

Israel

Italy

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Russia

San Marino

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

Ukraine

United Kingdom

United States of America

Traffic accident statement

In the event of a traffic accident, follow the valid road traffic regulations of the country where the accident happened. If the accident is not complicated, there are no more than two cars involved and there are no casualties, a sketch of the accident is drawn and an accident statement is filled out, which You will find in the storage compartment. If parties disagree about the fault of the participants in the event, the police are called.

Each accident statement should include the causer of the accident and the victim. In the sketch, it is necessary to specify how many vehicles and which of those vehicles encountered in the accident.

ATTENTION!

When filling out the accident statement, keep in mind that both participants need to specify their contacts, each take a copy of the declaration and sign it (the victim signs only in box 15). Do not forget to fill out the circumstances field (12), it is mandatory.

An example of the filled out accident statement:

In Lithuania https://help.citybee.tech/lt/articles/5615179-kaip-pildyti-eismo-ivykio-deklaracija;

In Latvia https://help.citybee.tech/lv/articles/5615179-ka-aizpildit-saskanoto-pazinojumu;

In Estonia https://help.citybee.tech/et/articles/5615179-kuidas-taita-liiklusonnetuse-teadet.

You can also fill out the accident statement online:

In Lithuania https://draudimoivykiai.lt/;

In Latvia https://www.ltab.lv/spapp/;

In Estonia https://avarii.lkf.ee/et/.

Pet carriage

Disconnecting the electric car from the charging station

Please note that this service is provided in Lithuania and Estonia.

Lithuania:

Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).
In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
1. Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).
2. Wait a few seconds until the charging process is fully stopped.
3. Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
1. Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.
2. Wait a few seconds until the charging process is fully stopped.
3. Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
4. Don’t leave the cable at the charging station, put the cable back in the car:
  
  • In the case of the VW e-Crafter electric van – under the front center seat
  
  • In the case of a passenger car – to the spare wheel space in the trunk.

If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.

Estonia:

Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:

Take the Eleport charging card and tap it on the reader
Press ”Stop Charging” (”Lõpeta laadimine”) – this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger

Is the CityBee subscription valid for all vehicles?

What should I do if a car runs out of windshield washer fluid or oil?

Dirty car during a long-term reservation

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Starting the electric car

MAN TGE

Get App To Ride

How long is your trip going to be?

Days

Hours

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How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

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The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.19€

1 hour

7.89€

1 day

32.99€

km

0.41€

Country list of supported Drivers Licenses