When is it worth choosing the CityBee subscription?

The subscription is ideal for anyone who regularly takes shorter trips (up to 5 km and 15 minutes) in the city with CityBee. Whether it’s just a few times or several trips a month, choose a subscription plan that fits your travel needs, save money, and enjoy additional benefits. However, if you typically take longer trips, we recommend selecting from a variety of trip packages that offer more cost-effective options for longer routes.

I paid for the fuel myself

Temporary lock with a key

If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.

List of charging stations

Please note that this service is provided in Lithuania and estonia.

Lithuania:

You can find the map with all charging stations at https://www.plugshare.com that shows both “IgnitisON” and “ElintaCharge” (that are free of charge for CityBee EV users) and other providers’ charging stations.

Estonia:

You can find ‘Eleport’ charging stations which are free of charge for CityBee users here

Vans and zones thereof

The selected cargo van can only be picked up from designated CityBee cargo zones, but at the end of the ride, it can be left in any allowed CityBee cargo zone in any city that has a CityBee truck zone.

In other words, the vehicle does not need to be returned to the same parking lot from which it was picked up.

Cargo van zones differ from passenger car zones. You can filter them in the app by clicking on the truck icon:

Once you click on the cargo van icon, only cargo van zones and cargo van locations will be displayed on the map.

If this feature is not yet visible in your app, please check if an update is available!

❗During an active reservation, the correct zones are also visible in the Reservation section, where you can see all the information about your active reservation and the car you are using.

If you are planning a trip outside the territory of Riga, please check whether a CityBee van parking zone is available in your chosen city and pay attention to the fact that it is possible to park a van in the yellow parking zones for an additional fee, which may be different in each yellow zone.

The yellow zones are available so that the van can also be parked outside the territory of Riga.

You can see the exact price of the additional amount – by clicking on the EUR symbol at the specific yellow area.

I found the car damaged/dirty

From now on, before starting the trip, we will ask you to check the car and inform us only if there are any obvious defects that make the car unsuitable for its intended purpose (5.3.19, 5.15).

1. Make a short inspection of the car;

2. Check whether there is any damage that could make the car unsafe or unsuitable for driving (for example flat tires, moderate or severe body damage, etc.) if there is any – please report it using the CityBee app;

3. If the damage is minor (e.g. small scratches or dents) – You do not have to report it and you can safely start the trip!

If the damage impacts your ability to drive safely or you’re uncertain, please reach out to us via email, in-app chat, or phone. Please include a photo to help us assess the situation more accurately.

If the car is dirty – you can select the “report” function in the reservation and the technical team will clean the car at the first opportunity.

You can contact us here:

LT- info@citybee.lt

LV- info@citybee.lv

EE- info@citybee.ee

What happens to unused kilometers and time if I travel less than the allocated amount for a single plan trip?

Does the BeeChill Fee cover accidental interior damage?

BeeChill fee can cover accidental interior damage, as long as the damage wasn’t intentional, and you inform us about the incident right away. We understand that accidents happen, and we’re here to help.

However, the BeeChill fee does not cover the damages caused by things like smoking, excessive trash, or spills that require dry cleaning. For these situations, a cleaning fee will apply. For more details, please check our Pricelist.

MAN TGE

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.19€

1 hour

6.99€

1 day

32.99€

km

0.39€

When is it worth choosing the CityBee subscription?

I paid for the fuel myself

Temporary lock with a key

List of charging stations

Vans and zones thereof

I found the car damaged/dirty

What happens to unused kilometers and time if I travel less than the allocated amount for a single plan trip?

Does the BeeChill Fee cover accidental interior damage?

MAN TGE

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

Everything you need is CityBee app!

When is it worth choosing the CityBee subscription?

I paid for the fuel myself

Temporary lock with a key

List of charging stations

Vans and zones thereof

I found the car damaged/dirty

What happens to unused kilometers and time if I travel less than the allocated amount for a single plan trip?

Does the BeeChill Fee cover accidental interior damage?

MAN TGE

Price Calculator

MAN TGE

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

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