Road taxes

All van drivers (except the ones who drive fully electric vans) have to purchase vignettes themselves and pay driving charges if they drive on toll roads.

You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.

You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.

In Latvia vignettes are included in the price and drivers don’t have to buy it.

In Estonia You have to buy vignette if the vehicle weights more than 3500kg.

You can purchase the vignette here: https://www.teetasu.ee/

List of charging stations

Please note that this service is provided in Lithuania and estonia.

Lithuania:

You can find the map with all charging stations at https://www.plugshare.com that shows both “IgnitisON” and “ElintaCharge” (that are free of charge for CityBee EV users) and other providers’ charging stations.

Estonia:

You can find ‘Eleport’ charging stations which are free of charge for CityBee users here

Change of password

To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.

Lithuania self – service: https://selfservice.citybee.lt/#/login;

Latvia self-service: https://selfservice.citybee.lv/;

Estonia self-service: https://selfservice.citybee.ee/.

Traffic accident statement

In the event of a traffic accident, follow the valid road traffic regulations of the country where the accident happened. If the accident is not complicated, there are no more than two cars involved and there are no casualties, a sketch of the accident is drawn and an accident statement is filled out, which You will find in the storage compartment. If parties disagree about the fault of the participants in the event, the police are called.

Each accident statement should include the causer of the accident and the victim. In the sketch, it is necessary to specify how many vehicles and which of those vehicles encountered in the accident.

ATTENTION!

When filling out the accident statement, keep in mind that both participants need to specify their contacts, each take a copy of the declaration and sign it (the victim signs only in box 15). Do not forget to fill out the circumstances field (12), it is mandatory.

An example of the filled out accident statement:

In Lithuania https://help.citybee.tech/lt/articles/5615179-kaip-pildyti-eismo-ivykio-deklaracija;

In Latvia https://help.citybee.tech/lv/articles/5615179-ka-aizpildit-saskanoto-pazinojumu;

In Estonia https://help.citybee.tech/et/articles/5615179-kuidas-taita-liiklusonnetuse-teadet.

You can also fill out the accident statement online:

In Lithuania https://draudimoivykiai.lt/;

In Latvia https://www.ltab.lv/spapp/;

In Estonia https://avarii.lkf.ee/et/.

Charging duration

Please note that this service is provided in Lithuania and Estonia.

Depending on the model and the charging station type, the time varies:

Fast charging stations (50+kW) – 0-80% in 45 min (VW e-Crafter, Fiat 500E) or 1h 10 min (Peugeot e-2008);
AC charging stations (11 kW) – 0-80% in 3.5h (VW e-Crafter, Fiat 500E) or 4.5h (Peugeot e-2008);
Home charging from domestic electric 220V socket – 0-80% in 14h (VW e-Crafter) or 20h (Peugeot e-2008, Fiat 500E).

What is the amount of the BeeChill fee?

Refund

In the event that you have spent your personal funds, for example, to refuel the CityBee vehicle or have purchased window fluid, CityBee will return them to you if you perform the following actions:

Write to info@citybee.lv
Send a photo with a receipt from a gas station
Briefly explain the reason why you had to use your own funds
Fill out the refund form and send it back

CityBee will return the funds to your personal account within a week.

Important:

Currently, CityBee does not have the option to return the spent funds by adding them to your CityBee profile, but only to your personal bank account.

Please note that the bank account to which the funds are to be returned must match the name of the CityBee profile owner to whom the reservation was made.

Minimum trip price

The minimum trip price is the smallest amount payable for our services, deducted from your payment account once you unlock the car or extend your reservation. If your trip cost exceeds the minimum, the remaining amount will be charged by the end of the trip. However, if the total is less than the minimum, the difference won’t be refunded.

You’ll find the minimum trip price for each car listed in the app.

Please note that discounts do not apply to the minimum trip price.

Renault Master

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41.9€

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0.37€

Road taxes

List of charging stations

Change of password

Traffic accident statement

Charging duration

What is the amount of the BeeChill fee?

Refund

Minimum trip price

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Road taxes

List of charging stations

Change of password

Traffic accident statement

Charging duration

What is the amount of the BeeChill fee?

Refund

Minimum trip price

Renault Master

Price Calculator

Renault Master

Car gallery

All features for your trip!

Bluetooth

Navigation

Air conditioning

USB

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