If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
Stickers indicating the type of fuel suitable for the car can be found on the sun visor and on the fuel tank cap (inside and outside).
When you refill a bee with a fuel level less than 25% volume of the tank capacity, a 2 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you fill a full tank. The discount is given just once during your trip.
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
A minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
We understand that the accumulation discount system ON has become a part of your journeys, and we are delighted about that. However, February 29th of this year is the last day of ON operation. There won’t be a level recalculation in March, but all the accumulated coupons can still be used as usual – within three months from the day of receiving them. We believe that the soon-to-be-introduced value proposition will bring you as much joy and allow you to travel with CityBee even more frequently!
CityBee wallet is a virtual payment method which can be used to pay for CityBee services. You can find it in the Menu bar under “Payments” section.
You can top up CityBee wallet using your bank card. The wallet can be topped up unlimited times.
Your reservation will automatically be paid using CityBee wallet. If the wallet balance is insufficient, the money will be charged from the bank card that is linked to your account.
Individuals cannot add funds to the CityBee wallet with a payment card, linked in a business profile.
CityBee wallets are separate between countries. This means that if you topped up your wallet in Lithuania – the wallet balance can be used only for reservations made in Lithuania.
Yes! To sign an agreement with CityBee, fill the application form:
https://citybee.lt/lt/verslo-klientai/ (For companies operating in Lithuania);
https://citybee.lv/lv/business-clients/ (For companies operating in Latvia);
https://www.citybee.ee/ee/arikliendile (For companies operating in Estonia).
How to order a car with delivery?
Fill out the order form – at least 12 hours before the delivery of the car.
We will contact you after receiving the order.
Car delivery is free.
The cost of the selected prepaid package will be applied in the first minute.
The service cannot be canceled if there are 3 hours or less left until the scheduled delivery. If the service is canceled within this time period, the selected prepaid package will be charged.
With which CityBee tariff can I order a car with delivery?
You can order a car only by choosing one of the prepaid packages, which are at least 24 hours. The pre-paid package fee for the car will be applied at the time it is delivered and its booking starts. If you drive more kilometers or a longer period of time than in the selected prepaid package, an additional fee will be applied according to the “Pay as you go” tariff.
Why order a car with delivery?
Order a car and be worry-free! You won’t have to worry about whether the CityBee car will be nearby at the desired time, what model the car will be, whether it will be clean, whether it will be in perfect technical condition – we will take care of all this before delivery!
Important:
Car with delivery is available in LV and EE countries only.
When ordering a car with delivery, the car includes fuel, insurance, the possibility to use the Riga Traffic parking lot free of charge, cleanliness, disinfectants, road vignettes and technical service.
In case of additional conditions during delivery, information about its necessity must be provided in the comment.
Please note that this service is provided in Lithuania and Estonia.
As in a regular car, you need to turn the key or press a „Start engine“ button.
Important: It does not turn on until you properly put on a seatbelt.
Moreover, the engine is absolutely silent, so you won’t hear it turned on.