Price Calculator
Volkswagen E-Crafter
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:
CityBee Lithuania contacts: +37070077084, info@citybee.lt;
CityBee Latvia contacts: +371 27265460, info@citybee.lv ;
CityBee Estonia contacts: +372 600 0160, info@citybee.ee.
Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.
When using CityBee, you do not need to pay for the fuel – you will pay only for the time used and for kilometers driven.
When the fuel drops to 1/4 volume of the tank capacity, go to any Circle-K gas station in Lithuania and fuel the bee. Fill a full fuel tank and pay with the gas stations’ card which you will find in the CityBee car at the sun visor on the top of the driver’s side.
You will find the payment card PIN code and fuel type in the CityBee app after opening your active reservation.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
Once payment is made for a CityBee subscription plan, it cannot be canceled or paused. The payment for the plan is non-refundable. The CityBee subscription plan cannot be sold or transferred to another person.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
When reserving a car, you have two options:
· Choose a car, click on “Reserve,” and you will get a free 15-minute reservation, giving you access to the car for unlocking
· If you do not unlock the car within this 15-minute window, your reservation will automatically end unless you choose to pay for an extension.
If 15 minutes isn’t enough, you can extend your reservation for longer periods, but keep in mind:
· You can easily extend your reservation through the app after you’ve booked the car. Just click on Reservation and then select Extend.
· After the 15 minutes expire, the paid reservation time will begin. The cost per reserved minute is the same as the cost per minute when driving the car;
· You can extend the reservation for up to 24 hours;
· If you do not unlock the car by selecting “Unlock” in the app, the reservation will automatically end, and you will be charged for the time the reservation was active.
You can cancel a paid reservation at any time, and you will only be charged for the time used.
Once you’ve reached the car, click “Unlock” in the app. The car will unlock, and the keys will be inside the vehicle.
If you encounter any issues while trying to unlock the car using the app, please contact us by phone, and our 24-hour Beehive Assistance Center will be happy to help:
Contacts in Lithuania: +370 70077084;
Contacts in Latvia: +371 272 65460;
Contacts in Estonia: +372 600 0160.
When you refill a bee with a fuel level less than 25% volume of the tank capacity, a 2 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you need to fill a full tank. The discount is given just once during your trip.
The discount will be added to your account within about an hour after the refueling!
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
A minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
You can change your email address in the mobile app.
Select Menu – My profile – E-mail address – Replace the previous e-mail address with a new one.
You will receive an email at the new address with a confirmation link. You will need to click it to confirm the new email address.
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
The car has an automatic gearbox, so the gears are switched by pressing the brake pedal, pressing the button on the gear switch, and putting the switch in the desired position.
P – Parking
R – Reverse gear
N- Neutral gear
D – Drive gear
B – The slow gear. This gear charges the battery for the electrical engine while driving.
The electric car starts exactly the same as a standard car with an internal combustion engine – by turning the key in the ignition switch or pressing the “Start engine” button.
Important: The engine won’t start until you fasten your seat belt.
the electric car’s engine like every hybrid car runs very quietly, so you won’t hear it start.
The cargo area can be opened by pressing the button on the driver’s door or the button on the car’s key.
All documents can be found in the storage box.
The car lights are turned on by turning the switch under the steering wheel on the left side.
Turns and high beam are connected by a lever on the left side behind the steering wheel.
Make sure the car is unlocked.
Open the cover of the car’s charging socket, which is located next to the driver’s door. If the cover does not open, one more time click “Unlock” button on the car key.
If you charge the car at an IgnitisON or ElintaCharge quick charge station, use the cable located on the right side of the station (“Type 2”) which is connected to the station:
1. Take the car key with the attached charging token (RFID key; you will find two different tokens next to each key: one for IgnitisON and the other for ElintaCharge charging stations).
2. Firstly, choose the charging token from the respective supplier at the charging station.
3. Select the charging connector by clicking the button next to “Select connector”.
If you charge the car at the 2-port Elinta Charge charging station:
1. Take the charging cable that is located under the front center seat of your CityBee car.
2. One side of the charging cable connect to the charging socket of the car and the other to the socket of the charging station.
3. Scan the ElintaCharge token at the specified location on the charging station.
4. The word “Charging” should light up at the charging station to indicate that the car is being charged.
5. Check the car’s charging socket: the green light should be on while the car is charging. If the light is off or orange, the car is not charging. Also check the vehicle information display (in the information panel behind the steering wheel): the time remaining until the vehicle is fully charged should be displayed.