Refueling stations

Previous conversations in the live chat

Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.

You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.

Select ,,See previous” and You will see all Your previous conversations in the live chat.

What happens if I exceed the duration or distance allocated for a single trip in my CityBee subscription plan?

If you exceed the maximum allotted time or distance during a trip, standard CityBee per-minute and per-kilometer rates will apply according to the pay-as-you-go pricing for the selected car model. Immediately after your trip, you will receive an invoice via email detailing the additional charges for extra kilometers and/or minutes. This amount will be charged to the payment card linked to your CityBee account.

If, for any reason, the additional charges cannot be deducted from your payment card and a debt is incurred, you will not be able to start a new trip until the outstanding balance is settled.

How to get started with CityBee?

To sign up, you need to download the CityBee app to your smart iOS or Android phone.

To register, enter the requested personal data and a valid telephone number to verify signing up.

The final step is to link a payment card to your CityBee account.

If you want to use a car-sharing service, you must confirm your driving license’s validity. You can do it just in a few minutes by following the instructions in the app!

Car wash

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Which paid car wash subscription can I choose?

IN LITHUANIA:

During the MyBee car rental period, a subscription to PRO BRO Tunnel Car Wash Midi program is provided twice a month.

IN ESTONIA:

During the Mybee subscription period, you can wash your car 2 times a month at the “Jazz pesulad” car washes listed below.

NB! At the moment, the service is only available in Tallinn, Viimsi and Tartu.

Tallinn

• Kadaka Jazz Pesutänav – Kadaka tee 60, Tallinn

• Peterburi tee Jazz Pesutänav – Peterburi tee 77, Tallinn

• Sõle Jazz Pesutänav – Sõle 25A/1, Tallinn

• Laagri Jazz Pesutänav – Pärnu mnt 453E, Tallinn

• Smuuli Jazz Pesutänav – Punane 43, Tallinn

• Tondi Jazz Pesutänav – A.H. Tammsaare tee 64, Tallinn

• Mustakivi Jazz Pesutänav – Mustakivi tee 15, Tallinn

Viimsi

• Viimsi Jazz Pesutänav – Paadi tee 7, Viimsi

Tartu

• Lõunakeskuse Jazz Pesutänav – Optika tn 22, Tartu

• Kalda Jazz Pesutänav – Kalda tee 43a, Tartu

• Ringtee Jazz Pesutänav – Ringtee 28A, Tartu

The washing service is used on the basis of the car’s registration number, which is identified by the number recognition system in Jazz Pesulad.

To enter the car wash you need to wait operators signal.

NB! Make sure your vehicle’s number plate is readable.

I paid for the fuel myself

If You refueled at another gas station and paid for it, we will reimburse your expenses.

In order to get a reimbursement to your bank account, If You are a natural person or a company, You need to contact us via email info@citybee.lt., info@citybee.lv or info@citybee.ee. Please provide a payment receipt and our team will provide You a refund request sheet, that You will need to fill out and send back to us.

Traveling abroad with CityBee

CityBee cars can be used to travel within the European Union (or where CityBee car insurance is valid). However, you need to get our prior permission first.

The permission request must be sent to the general email addresses:

You can contact the LT team via info@citybee.lt;

You can contact the LV team via info@citybee.lv;

You can contact the EE team via info@citybee.ee.

Before deciding whether to allow to transport CityBee car outside of LT, LV or EE, we will assess our technical and organisational capabilities and your history of using CityBee services.

Please note that you can drive to Latvia and Estonia without the permission, but if you leave the car in one of these countries (in a zone marked in the CityBee app), there is an additional charge of 39EUR. The charge is applicable regardless of the registration number of the car.

Peugeot e-2008

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

Packages

The price of this journey would be

0€

Trip start fee of 0.44€ is included in the price calculation.

1 minute

0.12€

1 hour

5.79€

1 day

24.99€

km

0.32€

Refueling stations

Previous conversations in the live chat

What happens if I exceed the duration or distance allocated for a single trip in my CityBee subscription plan?

How to get started with CityBee?

Car wash

In Lithuania

In Latvia

In Estonia

Which paid car wash subscription can I choose?

I paid for the fuel myself

Traveling abroad with CityBee

Peugeot e-2008

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

Everything you need is CityBee app!

Refueling stations

Previous conversations in the live chat

What happens if I exceed the duration or distance allocated for a single trip in my CityBee subscription plan?

How to get started with CityBee?

Car wash

Which paid car wash subscription can I choose?

I paid for the fuel myself

Traveling abroad with CityBee

Peugeot e-2008

Price Calculator

Peugeot e-2008

Car gallery

All features for your trip!

Automatic transmision

Bluetooth

Navigation

Air conditioning

USB

Child seat

More from CityBee

Peugeot e-2008

Everything you need is CityBee app!