Price Calculator
Volkswagen E-Crafter
The price of this journey would be
0€
Trip start fee of 1.49€ is included in the price calculation.
If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.
The radar function in the CityBee app helps the user to be the first to know if any of the CityBee cars are nearby his location at a specific time chosen by the user.
The radar function icon can be found in the “Search” section of the app, to the left of the “Filter” icon. When you click on the icon and activate the radar, it will turn blue.
The minimum radar distance is 150 meters, the maximum – 1250 meters.
When activating the radar, you can choose between two options:
Notification without automatic reservation – when a CityBee car appears at the specified time and distance, the app will send a message to the user to inform them about it.
Automatic reservation – when a CityBee car appears at the specified time and distance, an automatic car reservation will be made by choosing the “Pay as you go” tariff. The tariff can be changed after car reservation. Car reservation remains free until the end of the free reservation period (15 min).
Additional information:
The radar function will be activated at the specified time and will remain active until you reserve your car. If the car is not available within 2 hours, the radar will switch off. The radar function detects only cars that are incoming in the current location of the user and chosen distance when the radar function is activated.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Citadele bank: No additional activation of the secure internet shopping is required.
Pets can only be carried in cars in special pet transport boxes. Also, please make sure of the cleanliness and leave the car the way you would like to find it.
Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.
You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.
Select ,,See previous” and You will see all Your previous conversations in the live chat.
This fee applies to all Pay As You Go trips and is already included in the price of our trip packages or trips made with a subscription plan!
In addition to Tallinn city center and downtown parking zones you are allowed to park and end the trip in the following private parking areas which are in the CityBee zone:
Europark: You are allowed to park and end the trip in all open Europark parking lots (except parking houses and parking lots with gates) in Tallinn, which are included in CityBee zones.
When parking you are obligated to follow parking requirements and traffic rules. Client is responsible paying for parking in parking lots that are not listed above.
You are not allowed to park or end the trip in the areas of apartment associations and special permits, even if there is a green CityBee parking zone.
Parking fines issued during the reservation and/or after the reservation are disputed with the data of the person responsible for the company organizing the parking. If this is not possible, CityBee pays the parking fine and reissues the fine to the responsible person.
If you contact us by phone, calling from a phone number that you haven’t registered in your CityBee profile, we will verify your identity by asking you to provide your profile or other information known only by you.
As part of this check, we can send a verification code (SMS or e-mail) to the registered phone number or e-mail address, asking you to provide the verification code.
If the verification doesn’t work, we cannot continue providing assistance.
Please note that when calling from the registered phone number some additional identification questions may be asked.
All publicly available information will be provided to any caller without verification.
The price of this journey would be
0€
Trip start fee of 1.49€ is included in the price calculation.
The car has an automatic gearbox, so the gears are switched by pressing the brake pedal, pressing the button on the gear switch, and putting the switch in the desired position.
P – Parking
R – Reverse gear
N- Neutral gear
D – Drive gear
B – The slow gear. This gear charges the battery for the electrical engine while driving.
The electric car starts exactly the same as a standard car with an internal combustion engine – by turning the key in the ignition switch or pressing the “Start engine” button.
Important: The engine won’t start until you fasten your seat belt.
the electric car’s engine like every hybrid car runs very quietly, so you won’t hear it start.
The cargo area can be opened by pressing the button on the driver’s door or the button on the car’s key.
All documents can be found in the storage box.
The car lights are turned on by turning the switch under the steering wheel on the left side.
Turns and high beam are connected by a lever on the left side behind the steering wheel.
Make sure the car is unlocked.
Open the cover of the car’s charging socket, which is located next to the driver’s door. If the cover does not open, one more time click “Unlock” button on the car key.
If you charge the car at an IgnitisON or ElintaCharge quick charge station, use the cable located on the right side of the station (“Type 2”) which is connected to the station:
1. Take the car key with the attached charging token (RFID key; you will find two different tokens next to each key: one for IgnitisON and the other for ElintaCharge charging stations).
2. Firstly, choose the charging token from the respective supplier at the charging station.
3. Select the charging connector by clicking the button next to “Select connector”.
If you charge the car at the 2-port Elinta Charge charging station:
1. Take the charging cable that is located under the front center seat of your CityBee car.
2. One side of the charging cable connect to the charging socket of the car and the other to the socket of the charging station.
3. Scan the ElintaCharge token at the specified location on the charging station.
4. The word “Charging” should light up at the charging station to indicate that the car is being charged.
5. Check the car’s charging socket: the green light should be on while the car is charging. If the light is off or orange, the car is not charging. Also check the vehicle information display (in the information panel behind the steering wheel): the time remaining until the vehicle is fully charged should be displayed.