en
Parking
The areas highlighted on the map of the CityBee application are parking areas where cars can be picked up and must be parked at the end of the trip (only, of course, without violating traffic rules: without parking the car in places marked “Reserved” or “No parking”. Also, please do not leave CityBee cars in underground, multi-store parking lots, private driveways, prohibited parking zone regulated by time or on the lawn.
Green zone
You can always leave your Bee here if you follow the traffic rules, and do not park in disabled, reserved areas, apartment associations and special permit areas.
Important – green areas for cars, cargo, and electric cars are different.
Yellow zone
Leaving or picking a Bee up here might incur an extra fee or discount for the trip. Please note that the conditions differ for each area. Click on the desired area to see them.
Red zone
It is not permitted to leave your Bee here. Ending the trip in the prohibited areas might result in a fine. Areas not separated by color are also not CityBee areas and Bees cannot be left in them. Bees must return to the beehive.
With CityBee cars you can also travel between cities and towns (including vans but in some cases van drivers have to buy their own vignettes and pay for the roads themselves*).
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Parking in the city parking lots in Lithuania (Vilnius, Kaunas, Gargzdai, Klaipeda, Palanga, Kretinga, Neringa) is free of charge only in CityBee zones (indicated in the mobile application).
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Parking in the city parking lots in Latvia – Riga (except Rīga Satiksme R zone in Old Riga), Jūrmala, Liepāja, Ventspils, Olaine, Ķekava and Ādaži – is free of charge.
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Parking in the city parking lots in Estonia (Tallinn) is free of charge in the city’s parking spaces (except Old Town) and in selected private car parks (https://help.citybee.tech/et/articles/5598752-millistes-tasulistes-citybee-tsoonides-saan -parkida) as well as in other cities marked on the CityBee map.
If the car is parked in a private paid parking lot (with the exceptions mentioned above), the driver pays the parking fee independently.
You can travel between Baltic countries: Lithuania, Latvia and Estonia, but for leaving car in other country you will be charged 79 euros. Limited time offer for passenger cars only – for the whole month of August leaving the vehicle in another Baltic state is free of charge.
* You can find all toll roads in Lithuania here. and purchase the vignette here.
If you reserve a Cargo in Latvia and drive within LV country borders, vignettes are included in the price and drivers don’t have to buy them, if you drive outside of Latvia, the driver must purchase the vignette when crossing the border.
In Estonia You have to buy a vignette if the vehicle weighs more than 3500kg.
You can purchase the vignette here.
How to get started with CityBee?
To sign up, you need to download the CityBee app to your smart iOS or Android phone.
To register, enter the requested personal data and a valid telephone number to verify signing up.
The final step is to link a payment card to your CityBee account.
If you want to use a car-sharing service, you must confirm your driving license’s validity. You can do it just in a few minutes by following the instructions in the app!
Change of e-mail address
You can change your email address in the mobile app.
Select Menu – My profile – E-mail address – Replace the previous e-mail address with a new one.
You will receive an email at the new address with a confirmation link. You will need to click it to confirm the new email address.
Minimum trip price
The minimum trip price is the smallest amount payable for our services, deducted from your payment account once you unlock the car or extend your reservation. If your trip cost exceeds the minimum, the remaining amount will be charged by the end of the trip. However, if the total is less than the minimum, the difference won’t be refunded.
You’ll find the minimum trip price for each car listed in the app.
Please note that discounts do not apply to the minimum trip price.
Cleanliness of the car during a long-term reservation
In Lithuania
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
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Go to the PRO BRO tunnel car wash and wash your car for free;
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Contact us by +37070044844, Facebook or via email info@citybee.lt.
In Latvia
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
In Estonia
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
Vans and zones thereof
You can pick up the selected van only from the CityBee van areas, and you can complete the trip and leave the car in any permitted CityBee van area, in any city with a CityBee van area. It is not necessary to return the car to the same parking lot you picked it up from.
If you don’t have an active reservation yet -> to view the van parking areas in the application, click on the filter icon -> choose vans -> choose the van you want from the available ones and click on it.
If you already have an active reservation -> all van zones can be seen in the CityBee application on the map.
If you are planning a trip outside the territory of Riga, please check whether a CityBee van parking zone is available in your chosen city and pay attention to the fact that it is possible to park a van in the yellow parking zones for an additional fee, which may be different in each yellow zone.
The yellow zones are available so that the van can also be parked outside the territory of Riga.
You can see the exact price of the additional amount – by clicking on the specific yellow area.
Driving without 2 years of experience
You can use CityBee cars without 2 years of driving experience!
CityBee stands for equality and allows all users to use our service regardless of age and length of driving experience. However, some car models will have age restrictions to improve safety, reduce accidents and control financial risks, especially those that could significantly affect young drivers, such as:
In Latvia from 01.08.2024 only Škoda Fabia, Opel Mokka, Hyundai i20 and Ford Fiesta car models will be available to customers who are at least 18 years old but under 19.
In Lithuania from 01.08.2024 only Škoda Kamiq car model will be available to customers who are atleast 18 years old but under 19. All other models not mentioned above are available to customers aged 19 and over.
In Estonia from 01.08.2024 only Ford Fiesta car model will be available to customers who are atleast 18 years old but under 19. All other models not mentioned above are available to customers aged 19 and over.
From 09.05.2024 in Latvia only these car models VW T-Roc, VW Tiguan, BMW 1 Series, Kia Sportage, Ford Kuga and Nissan Qashqai are available to customers aged 20 and over. Younger users who do not meet the required age still have the option to use CityBee, but the number of car models available will be smaller.
However, in Lithuania and Estonia, it is necessary to bring a personal “Maple Leaf” magnetic sticker, which you have to stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of Your trip.
CityBee parking zones
The areas highlighted on the map of the CityBee application are parking areas where cars can be picked up and must be parked at the end of the trip (only, of course, without violating traffic rules: without parking the car in places marked “Reserved” or “No parking”). Also, please do not leave CityBee cars in underground, multi-store parking lots, private driveways, prohibited parking zone regulated by time or on the lawn.
Green zone
You can always leave your Bee here if you follow the traffic rules, and do not park in disabled, reserved areas, apartment associations and special permit areas. If the car is parked in a private paid parking lot (e.g. Citypark, Europark minus these exceptions), the driver pays for the parking lot himself. Important – green areas for cars, cargo, and electric cars are different.
Yellow zone
Leaving or picking a Bee up here might incur an extra fee or discount for the trip. Please note that the conditions differ for each area. Click on the desired area to see them.
Red zone
Ending your trip is prohibited in the red areas. If you make any stops in the red area, you need to pay for parking fees yourself. It is not possible to do so in private or underground parking lots.
With CityBee cars you can also travel between cities and towns (including vans but in some cases van drivers have to buy their own vignettes and pay for the roads themselves*).
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Parking in the city parking lots in Lithuania (Vilnius, Kaunas, Klaipėda, Palanga, Kretinga, Gargždai) is free of charge only in CityBee zones (indicated in the mobile application).
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Parking in the city parking lots in Latvia – Riga (except Rīga Satiksme R zone in Old Riga),Jūrmala, Liepāja, Ventspils, Olaine, Ķekava un Ādaži and Jelgava– is free of charge. CityBee users do not need to purchase a Jūrmala entry pass.
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Parking in the city parking lots in Estonia (Tallinn and Tartu) is free of charge in the city’s parking spaces (except Old Town) and in selected private car parks (https://help.citybee.tech/et/articles/5598752-millistes-tasulistes-citybee-tsoonides-saan -parkida) as well as in other cities marked on the CityBee map.
If the car is parked in a private paid parking lot (with the exceptions mentioned above), the driver pays the parking fee independently.
You can travel between Baltic countries: Lithuania, Latvia and Estonia, but for leaving car in other country you will be charged 39EUR.
* You can find all toll roads in Lithuania here. and purchase the vignette here.
In Latvia when traveling with a cargo vehicle on roads A1-A15, P5 & P80, you must pay Road User Charge and have a paper or electronic vignette that confirms your payment. You can buy a vignette or find more information about it by clicking the button below. * – https://www.lvvignette.eu/
In Estonia You have to buy a vignette if the vehicle weighs more than 3500kg.
You can purchase the vignette here.