Candidate privacy policy
CityBee candidate privacy policy is described in the following document:
Yes, if you use all the trips included in your CityBee subscription plan before it expires, you can purchase a new plan at any time.
To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.
Lithuania self – service: https://selfservice.citybee.lt/#/login;
Latvia self-service: https://selfservice.citybee.lv/;
Estonia self-service: https://selfservice.citybee.ee/.
We’ve got you covered in the event of a car accident, as long as you inform us immediately about it and follow the Terms of Service, the BeeChill fee will take care of the damage.
However, there are exceptions where you will be financially liable, such as:
Failing to report the accident,
Intentional or reckless actions (e.g., driving under the influence or violating traffic laws),
Other exceptions mentioned in our Terms of Service (section 7.17).
In these cases, you will be responsible for the damage, and you will have to cover all costs. For full details, refer to our Terms of Service.
VW Crafter, VW e- Crafter and MAN TGE
Cargo area measurements:
Length – 3201 mm.;
Height – 1961 mm.;
Width – 1832 mm.;
Width between wheelhouse – 1380 mm..
VW Crafter load capacity is up to 1411kg.
VW e- Crafter load capacity is up to 950kg.
Renault Master
Cargo area measurements:
Height – 1894 mm.;
Width – 1765 mm.;
Length – 3733 mm.;
Width between wheelhouse – 1380 mm..
Car measurements:
Height – 2488 mm.;
Width – 2470 mm.;
Length – 6225 mm.
Load capacity is up to 1434kg.
Ford Transit
Cargo area measurements:
Height – 1886 mm.;
Width – 1784 mm.;
Length – 3494 mm;
Width between wheelhouse – 1392mm.
Car measurements:
Height – 2547 mm.;
Width – 2059 mm.;
Length – 5981 mm.
Load capacity is up to 1220kg.
You can use CityBee cars without 2 years of driving experience!
CityBee stands for equality and allows all users to use our service regardless of age and length of driving experience. However, some car models will have age restrictions to improve safety, reduce accidents and control financial risks, especially those that could significantly affect young drivers, such as:
In Latvia from 01.08.2024 only Škoda Fabia, Opel Mokka, Hyundai i20 and Ford Fiesta car models will be available to customers who are at least 18 years old but under 19.
In Lithuania from 01.08.2024 only Škoda Kamiq car model will be available to customers who are atleast 18 years old but under 19. All other models not mentioned above are available to customers aged 19 and over.
In Estonia from 01.08.2024 only Ford Fiesta car model will be available to customers who are atleast 18 years old but under 19. All other models not mentioned above are available to customers aged 19 and over.
From 09.05.2024 in Latvia only these car models VW T-Roc, VW Tiguan, BMW 1 Series, Kia Sportage, Ford Kuga and Nissan Qashqai are available to customers aged 20 and over. Younger users who do not meet the required age still have the option to use CityBee, but the number of car models available will be smaller.
However, in Lithuania and Estonia, it is necessary to bring a personal “Maple Leaf” magnetic sticker, which you have to stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of Your trip.
The CityBee subscription is a monthly trip plan that allows you to travel much more affordably than with the pay-as-you-go pricing and offers exclusive benefits for subscribers. When you purchase a subscription plan for a fixed price, you’ll receive a set number of trips. Each trip includes a predetermined number of kilometers and minutes, as well as the trip start fee and minimum trip cost. You have 30 days from the date of purchase to use your trips.
Regardless of the number of trips, the CityBee monthly subscription plan also includes the following benefits:
free parking in the CityBee yellow zone;
reduced financial liability service, which lowers your financial responsibility from 600 EUR to 200 EUR in the event of an accident. This applies only to subscription trips; other exceptions are outlined in the Terms of Service.
This fee applies to all Pay As You Go trips and is already included in the price of our trip packages or trips made with a subscription plan!
All van drivers (except the ones who drive fully electric vans) have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy vignette if the vehicle weights more than 3500kg.
You can purchase the vignette here: https://www.teetasu.ee/
CityBee candidate privacy policy is described in the following document: