General Terms and Conditions for business clients
CityBee general terms and conditions are described in the following document:
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
Registration at CityBee is quick and easy. You don’t need to come anywhere – register with the mobile CityBee app and start using it! Registration will take just a few minutes.
If you don’t use all the kilometers and minutes allocated for a trip under the subscription plan, the unused distance and time will not be carried over to another trip.
You can change your email address in the mobile app.
Select Menu – My profile – E-mail address – Replace the previous e-mail address with a new one.
You will receive an email at the new address with a confirmation link. You will need to click it to confirm the new email address.
CityBee bees are new (not older than 2 years), technically sound cars. You can see the models of cars currently in CityBee Park here:
CityBee park in Lithuania https://citybee.lt/lt/transportas;
CityBee park in Latvia https://citybee.lv/en/transport/;
CityBee park in Estonia https://citybee.ee/en/transport/.
We’ve got you covered in the event of a car accident, as long as you inform us immediately about it and follow the Terms of Service, the BeeChill fee will take care of the damage.
However, there are exceptions where you will be financially liable, such as:
Failing to report the accident,
Intentional or reckless actions (e.g., driving under the influence or violating traffic laws),
Other exceptions mentioned in our Terms of Service (section 7.17).
In these cases, you will be responsible for the damage, and you will have to cover all costs. For full details, refer to our Terms of Service.
With a CityBee subscription, you can drive any CityBee passenger car in Lithuania, except for cargo vehicles.
Please note that this service is provided in Lithuania and Estonia.
As in a regular car, you need to turn the key or press a „Start engine“ button.
Important: It does not turn on until you properly put on a seatbelt.
Moreover, the engine is absolutely silent, so you won’t hear it turned on.
CityBee general terms and conditions are described in the following document: