Can a company pay for several months at once?

Where can I wash the car?

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the Švaros Broliai tunnel car wash and wash your car for free.
We can supply you with wipes for cleaning windows and interior finishes.
Reserve a time with our partners and deliver the car for washing at the agreed time.

Our partners wash the exterior of a car, clean the interior, and refill the windshield washer fluid.

Partners contacts in Lithuania:

a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25.

Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.

b) Car wash ŠVARI AUTO, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125.

Opening hours: I-V 9-18 h, tel. No. for reservation: +370 5 279 4406.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Vans and zones thereof

You can pick up the selected van only from the CityBee van areas, and you can complete the trip and leave the car in any permitted CityBee van area, in any city with a CityBee van area. So it is not necessary to return the car to the same parking lot you picked it up from. You can see van zones by selecting the van icon in the app, search box, at the top of the map. All zones are marked in orange.

What data about me do you collect and for what purposes?

We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.

In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

Untitled article

Open the mobile CityBee app, which You are already signed into, select ,,Menu“ -> ,,Help“.

You will be directed to the Help center, select ,,Live chat“.
When the new live chat conversation will be opened, select the arrow to go back ( < ) at the top left of the page.

Select ,,See previous” and You will see all Your previous conversations in the live chat.

Temporary key lock without completing the trip

If you want to use the car for longer than travelling from point A to point B, lock the car with a key at intermediate stops and take the keys with you. Do not mark the trip as complete in the app. If needed, you can continue your trip using the same car at any time. Only mark the trip as complete in the app when you no longer wish to use the car. Please note that if you lock the car with the key, if it has not been used for some time, but you have not completed the reservation via the app, the price of the travel time will continue to be calculated.

What should I do if I want the car interior cleaned?

Our partners can clean not only the exterior but also the interior of the car.

If the car gets dirty in Lithuania:

a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.

b) Car wash ŠVARI AUTO, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370 5 279 4406.

If the car gets dirty in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

If the car gets dirty in Estonia, please contact us by calling +372 600 0160 and we will provide you further details.

Are there any extra fees for using a CityBee service?

No signing up or membership fees apply – you will pay only for the use of the car and kilometers driven. Prices are available on the webpages.

Heavy vehicles such as Fiat Ducato and Fiat Doblo are subjected to a particular Road User Charge when driving at primary roads A1-A18 in Lithuania. The person driving the vehicles must have a fact of payment: paper or electronic vignette.

We strongly urge you to use CityBee cars responsibly and leave them in good order. However, if you fail to comply with the Terms and Conditions of the agreement or use of the services, additional fees may apply:

Parking:

Leaving a vehicle in another country fee €59;
Airport parking fee €2;
Penalty for leaving vehicle outside of the permitted area (if the rental fee has not been paid) €60;
Penalty for loss of key €300.

Prevent a car from damage and keep it clean and in good order:

Obligatory car washing (without chemical washing) €30;
Obligatory car washing (with chemical washing) €100;
The amount of your compensable losses if you have caused the accident is up to EUR 500. The condition limiting your civil liability does not apply in the cases specified and described in the Vehicle, Property Operating Conditions and Liability section of the Terms of use;
A fine for the tire damage when it cannot be repaired is €60.

Do not smoke inside the car:

A fine for smoking inside the car is €50.

Use a given fuel card for CityBee cars only:

A fine for stealing fuel is €300.

Please observe road traffic rules and driving etiquette when driving:

The administration fee for road traffic violations is 5 EUR;
A fine for dangerous or careless driving is €300;
A fine for driving while intoxicated, under the influence of psychoactive or other narcotic substances is €2000.

After the trip, put the bike back to its stop:

A fine for stealing a bike is €500.

And some more details:

Taxi is compensated up to €5;
Re-invoicing is €5.

Can a company pay for several months at once?

Where can I wash the car?

In Lithuania

In Latvia

In Estonia

Vans and zones thereof

What data about me do you collect and for what purposes?

Untitled article

Temporary key lock without completing the trip

What should I do if I want the car interior cleaned?

Are there any extra fees for using a CityBee service?

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Frequently Asked Questions

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Everything you need is CityBee app!

Can a company pay for several months at once?

Where can I wash the car?

Vans and zones thereof

What data about me do you collect and for what purposes?

Untitled article

Temporary key lock without completing the trip

What should I do if I want the car interior cleaned?

Are there any extra fees for using a CityBee service?

No results found

Volkswagen Crafter

Price Calculator

Volkswagen Crafter

Car gallery

All features for your trip!

Bluetooth

Air conditioning

USB

Frequently Asked Questions

Drive

How to shift gears?

How to start a car?

Features

How to unlock the cargo area?

Where to find all car documents?

How to turn on the lights?

Fuel

How to refuel?

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