How do I distinguish a personal account from a business account?

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If you want to change your phone number in the CityBee app, please follow these steps:

Menu > My profile > Phone number. Specify the new phone number and enter the verification code, which you will receive as an SMS to the new phone number.

If you want to change the phone number registered in the CityBee app, but cannot access your profile in the app, please send us a request by e-mail, using the e-mail address you specified in your CityBee profile, and indicate your new phone number. We will change it upon request.

If you are unable to access the email inbox associated with your account, kindly get in touch with our customer support team for further assistance.

Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card and You will be able to use the services again.

Email for contacting (for Citybee Lithuania customers): info@citybee.lt;

Email for contacting (for Citybee Latvia customers): info@citybee.lv;

Email for contacting (for Citybee Estonia customers): info@citybee.ee.

How to add a company card in a business account?

What CityBee rules, policies, procedures apply to me?

Is it possible to pay at the end of the month with a deferral?

How to get into ON?

All private CityBee clients (individuals) who have agreed to the CityBee Terms of Use and have used CityBee mobility services in the last three months are included in ON.

Clients who have added a company payment card to their accounts and receive invoices on behalf of the company, are also included in ON.

During promotions organized by the company, different amounts of discounts are applied. Promotions are published on the website and/or mobile app.

How to cancel a seat reservation in a car?

Can I remove my driver's license from my Citybee account?

Renault Captur

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package.

The price of this journey would be

0€

Trip start fee of 0.99€ is included in the price calculation.

1 minute

0.13€

1 hour

6.99€

1 day

33.89€

km

0.26€

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All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

USB

USB

Child seat

Automatic transmision

Bluetooth

Child seat

Air conditioning

Everything you need is CityBee app!

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