What data about me do you collect and for what purposes?

We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.

In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.

How far can I go with an EV (In Lithuania only)?

Please note that this service is provided in Lithuania only.

Every single CityBee electric vehicle has a different mileage which also heavily depends on the current season (i.e. the mileage is increased when the temperature is +15°C rather than when it’s -10°C):

Volkswagen e-Crafter: warm Summer – 130 km, cold winter – <85 km;

Peugeot e-2008: warm summer in the city ~300 km, out of the city ~220 km; cold winter in the city ~200 km, out of the city ~160 km.

For exact mileage, please take a look at the vehicle’s computer screen after having driven it for at least 5 km.

Financial liability in the event of a car accident

If the traffic accident occurs not due to the fault of a CityBee customer, no additional fees or penalties will apply.

If the traffic accident occurs due to the CityBee driver, the following options are available:

1. If the damage done amounts to less than the maximum financial liability (€500), the driver who damaged the car will be issued an invoice based on the repair estimate.

2. If the damage caused to the car is more than €500, the CityBee customer is subject to financial liability of €500.

How to add a gift coupon?

How much does it cost to use bicycles (In Lithuania only)?

Please note that this service is provided in Lithuania only.

After purchasing a subscription, your 30-minute trips will be free of charge. The number of such trips is unlimited. If you exceed 30 minutes, each additional half-hour will cost 0.50 €.

How do I purchase a subscription?

You can purchase a subscription by clicking on “Menu” -> “My Wallet” -> “Purchase bicycle subscription” in the app.

If you do not want to purchase a subscription, you can just drive as much as you want, and each half-hour of use will cost you only 0.50 €.

Where can I refuel?

I forgot my personal belongings in a car. What should I do?

How to pay for CityBee services?

To get started with CityBee, you must link a payment card to your CityBee account. You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip.

A linked payment card should allow making automatic payments from the client’s account linked to a card.

The minimum fee for the trip is 2.29€ and is deducted when you unlock the car, if the fee for the trip is higher than 2.29€ – the remaining amount will be deducted at the end of the trip.

BMW 118i

Get App To Ride

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

Open

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.23€

1 hour

9.29€

1 day

44.49€

km

0.26€

What data about me do you collect and for what purposes?

How far can I go with an EV (In Lithuania only)?

Financial liability in the event of a car accident