IN LITHUANIA:
During the MyBee car rental period, a subscription to PRO BRO Tunnel Car Wash Midi program is provided twice a month.
IN ESTONIA:
During the Mybee subscription period, you can wash your car 2 times a month at the “Jazz pesulad” car washes listed below.
NB! At the moment, the service is only available in Tallinn, Viimsi and Tartu.
Tallinn
• Kadaka Jazz Pesutänav – Kadaka tee 60, Tallinn
• Peterburi tee Jazz Pesutänav – Peterburi tee 77, Tallinn
• Sõle Jazz Pesutänav – Sõle 25A/1, Tallinn
• Laagri Jazz Pesutänav – Pärnu mnt 453E, Tallinn
• Smuuli Jazz Pesutänav – Punane 43, Tallinn
• Tondi Jazz Pesutänav – A.H. Tammsaare tee 64, Tallinn
• Mustakivi Jazz Pesutänav – Mustakivi tee 15, Tallinn
Viimsi
• Viimsi Jazz Pesutänav – Paadi tee 7, Viimsi
Tartu
• Lõunakeskuse Jazz Pesutänav – Optika tn 22, Tartu
• Kalda Jazz Pesutänav – Kalda tee 43a, Tartu
• Ringtee Jazz Pesutänav – Ringtee 28A, Tartu
The washing service is used on the basis of the car’s registration number, which is identified by the number recognition system in Jazz Pesulad.
To enter the car wash you need to wait operators signal.
NB! Make sure your vehicle’s number plate is readable.
If you want to use the car for a day, a week, or longer, you can choose from our prepaid package deals.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
You can find all of the prepaid packages in the CityBee app by clicking on the chosen car reserve button.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
Use is no different from a short-term CityBee rent, and all the benefits offered (insurance, fuel, washing) remain as well.
Choose the car you want from the CityBee fleet, reserve it, and start your journey.
Please note that electric cars can be found in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Open Charger socket cover on the car which is next to the driver’s door (in the case of the VW e-Crafter electric van) or behind the rear door (in the case of light electric vehicles). If the cover does not open, click “Unlock” on the car key.
In case of charging the vehicle at the “IgnitisON” or “ElintaCharge” fast charging station:
Use the right-most charging wire (“Type 2”) that is already connected to the charging station.
Attention: Wire configurations may vary in some charging stations, so you can only find a Type 2 or “CCS” type wire.
Take the car keys and find the charging token attached (there are two tokens: one for “IgnitisON” and one for “ElintaCharge”).
Approach the charging station and scan the charging token.
Choose the charging slot (“Pasirinkite jungtį”) by pressing a button next to the shown option.
Press the button “Pradėti” to start charging.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Take the charging wire from under the middle seat of a CityBee car:
• In the case of the VW e-Crafter electric van – under the front center seat.
• In the case of a passenger car – to the spare wheel space in the trunk.
2. Put one side of the charger wire in the car electric socket and another side into the charging station.
3. Scan the RFID token with “ElintaCharge” written on it.
4. The word “Charging” should start lightning, which means the vehicle is being charged.
Check the car’s charging socket (the green light should be lightning; if there is an orange light or no light at all, it means that the car is not being charged) and the information screen behind the steering wheel (it should indicate that the car is being charged with an indicated time left until fully charged).
Estonia:
Make sure the car is unlocked
Open the charger socket cover, which is located behind the rear door. If the cover does not open, click “Unlock” on the car key.
Charging the vehicle in ‘Eleport’ charging station:
Take the ‘Eleport’ charging card from the sun visor and tap it on the screen
Select either ‘CCS’ or ‘Type 2’ charging option and connect it to the car
Press ”start charging” to start the charging process
To make sure the car is charging, check the charging port to see, if there is a green light.
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
The invoice includes the actual paid amount, so the amount paid with discount coupons will not be reflected in the invoice. You will receive an invoice as usual – after every trip.
To sign up, you need to download the CityBee app to your smart iOS or Android phone.
To register, enter the requested personal data and a valid telephone number to verify signing up.
The final step is to link a payment card to your CityBee account.
If you want to use a car-sharing service, you must confirm your driving license’s validity. You can do it just in a few minutes by following the instructions in the app!
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
All private CityBee clients (individuals) who have agreed to the CityBee Terms of Use and have used CityBee mobility services in the last three months are included in ON.
Clients who have added a company payment card to their accounts and receive invoices on behalf of the company, are also included in ON.
During promotions organized by the company, different amounts of discounts are applied. Promotions are published on the website and/or mobile app.
You really won’t have to worry: if the need arises, the CityBee team will contact you and take care of everything. In case you have any problems, you can always call and we will help you immediately!
CityBee Lithuania: +37070077084;
CityBee Latvia: +371 27265460;
CityBee Estonia: +372 600 0160.
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
Issued discount coupons are valid for 3 months from the date of issue. The exact date of validity of the discount coupon is indicated in “CityBee ON” section in CityBee application.