*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
At the beginning of every month, you will be informed about the ON level assigned to you in the CityBee application. Also, information about your current ON level can always be checked in the “CityBee ON” section in the CityBee application, which you can find by pressing “Menu”.
The price calculator gives you the opportunity to calculate the trip price before the start of the journey if you choose the “pay as you go” option.
You can calculate the price of the trip for the “pay as you go” option here:
Price calculator CityBee Lithuania
Price calculator CityBee Latvia
Price calculator CityBee Estonia
Please note that this service is provided in Lithuania and estonia.
Lithuania:
You can find the map with all charging stations at https://www.plugshare.com that shows both “IgnitisON” and “ElintaCharge” (that are free of charge for CityBee EV users) and other providers’ charging stations.
Estonia:
You can find ‘Eleport’ charging stations which are free of charge for CityBee users here
*The cashback discount system ON is discontinued on March 1st. The accumulated discounts can be used within the validity period specified in the app and after March 1st.*
ON is a cashback discount system that will return part of the amount spent on CityBee services to you after each trip in the form of discount coupons. You can use the discount coupons for your future trips to save money.
The discount size you get depends on the ON level assigned to you. ON level is determined automatically on the first day of each month, by adding up the amounts you’ve actually paid for the services during the previous 3 months using “pay as you go” and trip package pricing, when services are paid for by payment card and/or funds in an electronic wallet.
Amounts paid for CityBee services are not included in the calculation of the discount, if they are paid using gift vouchers, APVA funds, CityBee prepaid service plans, except for trip packages.
Yes, of course! You can use BeePool services both with CityBee vehicle and with your own car.
If you decide to use your car, make sure that it is without any technical issues and has all the necessary documents. During the trip, it is mandatory to have vehicle registration and technical inspection documents, vehicle owners’ compulsory civil liability insurance policy and other essential documents. Please note that CityBee does not check the documents of the vehicle. Passengers can ask the driver to show them at any time during the trip.
Trip start fee – additionally applicable to all “pay as you go” trips (not applicable to travel packages). Fee amount for each car is indicated in the App.
We process your personal data in accordance with the General Data Protection Regulation (BDAR) and other legal requirements.
In order to provide you with services and administer them, we process your name, contact details, other data required for the use and provision of the services. The CityBee Privacy Policy provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
Signing up for CityBee is free. And no membership fees are applied.